Finance Director

3 weeks ago


London, United Kingdom RS Group plc Full time

Finance Director – Global Customer Experience

Location: London hybrid

As the Finance Director (Global Customer Experience) you will be responsible for providing financial insight, challenge and support for the Group Chief Customer Experience Officer and their respective teams. They will work alongside them in developing their ongoing strategy.

You will pay an active role in the respective leadership team with a very strong link into the regional Chief Financial Officers, their teams, and the functional finance representatives. This role will have ultimate financial oversight for Customer Experience, Customer Data and Insights and Group Brand together with Marketing and Sales Excellence.

What you will be doing:

Partner with the Chief Customer Experience Officer to develop and implement financial strategies that support the achievement of business objectives and enhance the overall customer experience. Define and monitor key performance indicators (KPIs) and financial metrics across the whole RS Group to track the effectiveness of customer experience programs and initiatives and provide actionable recommendations for improvement. Provide financial analysis and insights to support decision-making related to customer experience initiatives, including product/service enhancements, process improvements, and customer engagement strategies. Build global community of practice working with the Finance Business Partners supporting Digital and Marketing in the Regional Finance teams to develop capability, share best practice and support the CCXO. Lead financial planning and budgeting for the Customer Omnichannel Engagement Programme (COEP) ensuring, investment proposals are completed in line with Group policy and tracking of progress of both costs and benefits is in place. Lead transformation efforts and change management within areas of responsibility to drive continuous improvement and adapt to market dynamics. Regularly report to the ExCo on financial performance, market dynamics, strategic plans and risks associated with Customer Experience.

About you:

Proven experience in a senior finance business partnering role within a sizable organisation preferably digitally enabled (web platforms), supporting a Customer Experience or Marketing function
  • Finance Director

    4 weeks ago


    London, United Kingdom Reed Finance Full time

    A fantastic opportunity to join a growing architecture design firm based in London. Reed Finance are delighted to be partnering with this organisation to find them their next Finance Director to assist with the growth of their business. This role will be managing a team of 5-6 staff and will be responsible for the finance function of the organisation...

  • Finance Director

    3 weeks ago


    London, United Kingdom Hays Senior Finance Full time

    Finance Director Employer Location London, England, City of London Salary GBP120000.0 - GBP150000.0 per annum Closing date 28 Feb 2024 View more Sector Salary band , , Contract type Hours Where will they be working? You need to or to save a job. Job Details Your new company I am currently recruiting for an innovative, growing art...


  • London, United Kingdom Hays Senior Finance Full time

    Deputy Director of Finance Employer Location England, London Salary GBP94000 - GBP100000 per annum + plus 8-15% non-contributory pension Closing date 1 Mar 2024 View more Sector Salary band , Contract type Hours Where will they be working? You need to or to save a job. Job Details Your new company A large and complex not-for-profit...

  • Associate Director

    4 weeks ago


    London, United Kingdom Finance Earth Full time

    Finance Earth are looking to recruit an Associate Director to help our growing environmental impact investment advisory and transaction teams. The role offers the chance to work with market leading clients on the cutting edge of the emerging conservation investment market in the UK and internationally, and to become a recognised expert in the field. Does...

  • Finance Director

    5 days ago


    London, United Kingdom Harper May Ltd Full time

    Finance Director - Pharmaceutical Company A high growth Pharmaceutical PLC are looking for a Finance Director to help shape and grow the business! We are seeking a Finance Director with experience working within a Listed Pharmaceutical business. Responsibilities for the Finance Director: - As Finance Director you will be responsible for managing the...

  • Finance Director

    2 weeks ago


    London, United Kingdom Harper May Ltd Full time

    Finance Director - Property and Construction Company A High growth Property and Construction firm are looking for a Finance Director to help shape and grow the business! This SME is looking to grow on a buy and build basis. We are seeking a Finance Director with experience within the construction/propertyindustry to come in, lay out and execute a 4 year...

  • Finance Director

    4 weeks ago


    London, United Kingdom Harper May Ltd Full time

    Finance Director - Tech Company **Key Responsibilities for the Finance Director**: - As Finance Director you will take full ownership of the finances - Leading and developing a small team - Offering extensive P&L analysis concerning each brand, both regionally and internationally - Oversight of the consolidation and reporting for the organisation -...

  • Finance Director

    6 days ago


    London, United Kingdom Harper May Ltd Full time

    Finance Director - Reastaurant Chain **Key responsibilities for the Finance Director**: - As Finance Director you will be leading, developing and expanding the large finance team - Complete oversight of the day-today running of finance - Business partnering closely with the CEO and other senior stakeholders to ensure the group hits its strategic...

  • Finance Director

    4 weeks ago


    London, United Kingdom Harper May Ltd Full time

    Finance Director - Retail **Key Responsibilities for the Finance Director**: - As Finance Director you will take full ownership of the finances - Extensive business partnering with designers and retail leaders to ensure the continued success of the brand - Leading and developing a small team - Offering extensive P&L analysis concerning each brand, both...

  • Finance Director

    7 days ago


    London, United Kingdom Harper May Ltd Full time

    Finance Director - Entertainment Company Harper May is currently working with a leading digital marketing company based in Central London. The company are currently seeking a Finance Director to lead their team. This company is at the forefront of the marketing industry and is planning rapid growth,increasing their staff fourfold in the next 6...

  • Finance Director

    4 weeks ago


    London, United Kingdom Harper May Ltd Full time

    Finance Director - Media & Events Company Harper May is currently working with a leading Media & Events company based in Central London. The company are currently seeking a Finance Director to lead their team. This company is at the forefront of their industry and is planning rapid growth, increasingtheir staff fourfold in the next 6 months. **Key...

  • Finance Director

    6 days ago


    London, United Kingdom Harper May Ltd Full time

    Finance Director - Restaurant Company Harper May is currently working with a rapidly growing restaurant chain. The company, based in Central London, are seeking an established Finance Director to lead their team. My client currently has 6 sites in London and is looking to open 5 exclusive members’ sites next year to expand on their turn over....


  • London, United Kingdom Wayman Finance Full time

    Role: Finance Business Partner - International Consumer Goods Business Location: London (hybrid working) The Role: This role is working for a very exciting and fast-growing FMCG business with a brilliant brand in the sector and exciting strategy for the future. They are hiring for an exciting Finance Business Partner opportunity reporting directly to the...

  • Finance Director

    4 weeks ago


    London, United Kingdom Harper May Ltd Full time

    **Finance Director - Application Software** Harper May is searching for a Finance Director with an exciting, dynamic Application Software Business based in Victoria. Despite this company's youth, they have experienced rapid growth. With plans to expand further, my client is looking for a new FinanceDirector to join their team and help drive their growth in...

  • Finance Director

    1 week ago


    London, Greater London, United Kingdom Harper May Full time

    Finance Director -RestaurantCompanyHarper May is currently working with a rapidly growingrestaurantchain.Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityThe company, based in Central London, are seeking an establishedFinance Director to lead their team.My client currently has 6 sites in London...

  • Finance Director

    1 week ago


    London, United Kingdom Harper May Full time

    Finance Director -RestaurantCompanyHarper May is currently working with a rapidly growingrestaurantchain.Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityThe company, based in Central London, are seeking an establishedFinance Director to lead their team.My client currently has 6 sites in London...

  • Director of Finance

    2 days ago


    London, United Kingdom FM Recruitment Full time

    Exciting opportunity for an experienced Director of Finance to join this beautiful, five star luxury Central London hotel. The role of Director of Finance will be responsible for all areas of finance, purchasing and IT - managing, controlling and enhancing all aspects of the departments. Responsible for managing the monthly management accounts, within a self...

  • Finance Director

    2 weeks ago


    London, United Kingdom Harper May Ltd Full time

    **Finance Director - Biotech** Harper May is working with an exciting, dynamic Biotech company. They have experienced rapid growth and are becoming real market leaders in the industry. With plans to expand further, my client is looking for a new Finance Director to join their team andhelp drive their growth in this exciting time. **Key...

  • Finance Director

    4 weeks ago


    City of London, Greater London, United Kingdom Harper May Full time

    Finance Director - Tech Company Harper May is working with an exciting, dynamicbusiness productivity softwarecompany. Despite this company’s youth, they have experienced rapid growth and are becoming real market leaders in the industry. With plans to expand further, my client is looking for a new Finance Director to join their team and help drive their...

  • Finance Director

    4 weeks ago


    City of London, Greater London, United Kingdom Harper May Ltd Full time

    Finance Director - Tech Company Harper May is working with an exciting, dynamic business productivity software company. Despite this company’s youth, they have experienced rapid growth and are becoming real market leaders in the industry. With plans to expand further, my client is looking for a new Finance Director to join their team and help drive...