Patient Navigator
4 weeks ago
Are you a friendly outgoing individual, with excellent communication skills and experience of using IT systems? Can you thrives on administrative tasks and not be bothered by handling a large number a phone calls every day?
Minehead Medical Centre is looking for a Receptionist (also known as Patient Navigators) to join our friendly administrative team and play a crucial role in ensuring the smooth and efficient operation of our surgery . You will not be overlooked. We know how important this role is in providing our patients with a safe and positive experience, while supporting our team to deliver the best care on a day-to-day basis.
You will be a confident communicator with a friendly, patient and welcoming nature, who is not put off by a fast paced and demanding environment. Prior experience within a GP practice is desirable but not essential,
The job holder will have to:
Greet patients and visitors, advising them of their appointments and checking them in Answering telephone calls and managing patient inquiries with professionalism and empathy. Scheduling appointments and managing the appointment calendar effectively. Handling prescription requests from patients and pharmacies. Dealing with patient queries in person, over the phone, and via email. Handling and accurately recording incoming and outgoing correspondence, including letters and emails. Ensure the reception area is left tidy and ready for use by other colleagues, together with any hand-over information Complete the surgery administration, including registrations and deductionsTherefore, the successful candidate must:
Excellent communication and interpersonal skills. Strong organizational and time management abilities. Attention to detail and accuracy in handling patient information and administrative tasks. Ability to work effectively in a fast-paced and demanding environment. Desirably have prior experience as patient navigator Proficiency in basic computer skills and familiarity with office software. Previous experience in a healthcare or administrative role is desirable but not essential, as full training will be providedLocation: St Neots Health Centre, Moore's Walk, Saint Neots PE19 1AG
System used : SystemOne
Why join us?
Our Benefits;
NHS Pension with 20.6% Employer Contribution 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time) Extra day of leave per year for work anniversary Enhanced Maternity, Maternity/Paternity Support, Adoption pay Special and Significant Event Leave Family friendly employment policies Continued personal and professional development Participation in OMG’s refer a friend scheme Internal wellbeing support through OMGs Wellbeing Advisors Employee Assistance Program run by awarding winning Health Assured Eye care scheme – free eye test plus a contribution towards glasses Cycle to work scheme Access to NHS DiscountsAbout Minehead Medical Centre
Since 1990, Minehead Medical Centre has provided healthcare services to its community. It is the only GP service in the area. The other two GP surgeries are located much further out on the outskirts. The patient list size is 12,330 with a slightly higher number of ageing population when compared to the rest of Somerset. In recent years, Minehead Medical Centre has undergone refurbishment works to provide additional clinical rooms on the ground floor.
In February 2024, OneMedical Group took over Minehead Medical Centre and are supporting the team to deliver excellent care to the patients and communities around Minehead. The Medical Centre is a central hub in the town, with a team as close-knit as the rest of Minehead’s population.
About OneMedical Group
OneMedical Group is a family run organisation with our co-founders still involved, supporting our teams to be their best. We have an ambitious strategy and mission, one that is shared and supported by our whole group. The co-founders started OneMedical Group with the vision of delivering healthcare differently to make a real difference to the communities that we work with.
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
We reserve the right to close this advert early.
-
Patient Navigator
3 months ago
Leeds, United Kingdom One Medical Group Full time**Shakespeare Walk-in-Centre** are looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience. **Hours**: 12 hrs for weekend cover Utilising your patient navigation training (provided in house), you will work with our existing team to provide patient focused telephone and administration services...
-
Patient Navigator
4 months ago
Leeds, United Kingdom One Medical Group Full time**Westgate Surgery** are looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience. The post holder will support functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone...
-
Patient Navigator
3 months ago
Leeds, United Kingdom One Medical Group Full time**Shakespeare Medical Practice** are looking for a forward thinking **Patient Navigator/Receptionist** to facilitate and deliver a patient centric experience. The post holder will support functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone...
-
Patient Navigator
1 week ago
Leeds, Leeds, United Kingdom OneMedical Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Navigator to join our team at Minehead Medical Centre. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key ResponsibilitiesGreet patients and visitors, advising them of their appointments and checking them inAnswering...
-
Patient Navigator
1 week ago
Leeds, Leeds, United Kingdom OneMedical Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Navigator to join our team at Minehead Medical Centre. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key ResponsibilitiesGreet patients and visitors, advising them of their appointments and checking them inAnswering...
-
Patient Navigator
5 months ago
Leeds, United Kingdom OneMedicalGroup Full timeOneMedical Group are looking for good team players to join us here at **The Light Surgery **as a **Patient Navigator/Receptionist **.
-
Patient Navigator
5 months ago
Leeds, United Kingdom OneMedicalGroup Full time**Westgate Surgery **are looking for a forward thinking Patient Navigator/Receptionist to facilitate and deliver a patient centric experience. The post holder will support functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services.
-
Patient Navigator
4 months ago
Leeds, United Kingdom One Medical Group Full timeOneMedical Group are looking for good team players to join us here at **The Light Surgery** as a** Patient Navigator/Receptionist**.** The post holder will facilitate and deliver a patient centric experience, supporting all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back...
-
Patient Navigator
4 months ago
Leeds, United Kingdom One Medical Group Full timeOneMedical Group are looking for good team players to join us here at **The Light Surgery** as a** Patient Navigator/Receptionist**.** **Hours**: Full-time and part-time hours are available (60 in total). **Shifts available**: long shifts (10 hours) from 8am - 6:30pm on Mondays, Thursdays and Fridays. The post holder will facilitate and deliver a patient...
-
Patient Navigator
3 months ago
Leeds, United Kingdom One Medical Group Full timeOneMedical Group are looking for good team players to join us here at **The Light Surgery** as a** Patient Navigator/Receptionist**.** **Hours**: Full-time and part-time hours are available (60 in total). **Shifts available**: long shifts (10 hours) from 8am - 6:30pm on Mondays, Thursdays and Fridays. The post holder will facilitate and deliver a patient...
-
Patient Navigator
3 weeks ago
Leeds, Leeds, United Kingdom OneMedical Group Full timeAbout the Role:We are seeking a highly skilled and organized Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key Responsibilities:Greet patients and visitors, advising them of their appointments and checking them inAnswering telephone...
-
Patient Navigator
3 weeks ago
Leeds, Leeds, United Kingdom OneMedical Group Full timeAbout the RoleWe are seeking a skilled and experienced Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key ResponsibilitiesGreet patients and visitors, advising them of their appointments and checking them inAnswering telephone calls and...
-
Patient Navigator
2 weeks ago
Leeds, Leeds, United Kingdom OneMedical Group Full timeAbout the RoleWe are seeking a skilled and experienced Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key ResponsibilitiesGreet patients and visitors, advising them of their appointments and checking them inAnswering telephone calls and...
-
Patient Navigator
2 weeks ago
Leeds, Leeds, United Kingdom OneMedical Group Full timeAbout the Role:We are seeking a highly skilled and organized Patient Navigator to join our team at OneMedical Group. As a Patient Navigator, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key Responsibilities:Greet patients and visitors, advising them of their appointments and checking them inAnswering telephone...
-
Patient Navigator
2 weeks ago
Leeds, Leeds, United Kingdom OneMedical Group Full timeAbout the Role:We are seeking a highly organized and communicative Patient Navigator to join our administrative team at OneMedical Group. As a key member of our team, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key Responsibilities:Greet patients and visitors, advising them of their appointments and checking...
-
Patient Navigator
2 weeks ago
Leeds, Leeds, United Kingdom OneMedical Group Full timeAbout the Role:We are seeking a highly organized and communicative Patient Navigator to join our administrative team at OneMedical Group. As a key member of our team, you will play a crucial role in ensuring the smooth and efficient operation of our surgery.Key Responsibilities:Greet patients and visitors, advising them of their appointments and checking...
-
Patient Navigator
4 months ago
Leeds, United Kingdom OneMedicalGroup Full timeWith a practice population of 17,700 patients, we look to deliver the best patient outcomes and service, focused on promoting wellbeing, delivering planned personalised care, good patient continuity and access to the right care at the right time through innovation. The Light Surgery is located within Leeds City Centre on the Balcony Level of The Light...
-
Receptionist/care Navigator
3 months ago
Leeds, United Kingdom Hawthorn Surgery Full timeA Receptionist/Care Navigator will often be the initial point of contact for patients and visitors to the Practice, be it in person, by telephone, or other means. They will have to communicate with others courteously and appropriately, maintain patient confidentiality and abide by the Practice rules and regulations at all times. They will file, sort,...
-
Gp Receptionist/care Navigator
3 months ago
Leeds, United Kingdom Clinicare Health Support Services LTD Full timeWorking within the Manor Park Surgery (Bramley) reception team, the post holder will help provide a friendly and welcoming service for all patients. The Care Navigator will support patients to access the right health care in a professional and efficient manner. Follow practice processes to actively signpost patients to the most appropriate healthcare...
-
Gp Receptionist/care Navigator
3 months ago
Leeds, United Kingdom Clinicare Health Support Services LTD Full timeWorking within the Manor Park Surgery (Bramley) reception team, the post holder will help provide a friendly and welcoming service for all patients. The Care Navigator will support patients to access the right health care in a professional and efficient manner. Follow practice processes to actively signpost patients to the most appropriate healthcare...
