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Salon Manager

4 months ago

Guildford, United Kingdom RUSH Hair & Beauty Full time

RUSH Hair & Beauty is currently seeking a highly motivated and experienced Salon Manager to join our dynamic team as we launch a BRAND NEW salon in Guildford town center. As a Salon Manager, you will play a key role in overseeing the day-to-day operations of our salon and ensuring that exceptional customer service is delivered at all times.

Your responsibilities will include managing a team of talented hair stylists, front of house receptionists, and other salon staff, as well as ensuring that salon targets and budgets are met. You will be responsible for staff scheduling, training and development, client retention, and maintaining a positive and professional salon environment.

At RUSH, we believe in investing in our team members and providing them with the opportunities to grow and develop their careers. As a Salon Manager, you will have the opportunity to take part in ongoing training and development programs, as well as contribute to the success and growth of our brand.

We are open to Stylist Managers and Front of House Managers for this role.

Responsibilities:
  • Manage and lead a team of hair stylists, receptionists, and other salon staff.
  • Ensure exceptional customer service is provided to all clients.
  • Monitor and achieve salon targets and budgets.
  • Create staff schedules.
  • Recruit, train, and develop salon staff with the support of the head office team.
  • Maintain an organized and clean salon environment.
  • Handle customer complaints and resolve any issues with the support of out Customer Success Manager.

Requirements

  • Previous experience as a salon manager or in a similar leadership role within the hair and beauty industry.
  • Strong leadership and management skills.
  • Excellent customer service and communication skills.
  • Ability to multitask and handle stressful situations in a calm and professional manner.
  • Knowledge of salon operational procedures and best practices.
  • Strong organizational and problem-solving skills.
  • Passion for the hair and beauty industry.
  • Must be a team player and have a positive and professional attitude.

Benefits

  • Up to £35k/year OTE (unlimited commission for Stylist Managers, incentives & bonuses)
  • Fully-paid training at the RUSH Academy inc. the latest cutting, colouring and styling techniques, to enhance your skill set and further your education
  • 40% discount for friends & family on all hair and beauty services
  • Up to 20% discount on all professional homecare products
  • Career progression for superstars (Management, Head Office, Recruitment, Training & more)
  • Not to forget the annual RUSH Oscars Awards