Fines officer

1 week ago

Kidderminster, United Kingdom Brook Street NMR Full time

Sector: Public Sector, Government role, ongoing temporary
Role: Admin Officer
Location: Kidderminster, DY10
Hours & Pay: Full Time, Monday to Friday - £11.59 per hour for the first 12 weeks, rising to £11.88 per hour in the 13th week of employment.

Responsibilities:

Taking calls, and dealing with challenging queries
Dealing with admin processes including correspondence, write offs, reports and checks
Reviewing accounts
Managing fines enforcement cases
General enforcement work

Person Specification:

Must have, and be able to demonstrate, experience with Excel
Previous administration experience
Customer service experience (desirable)

In house training will be provided.

If successful, you will need to provide three years of referencing information as well as consent for Brook Street to conduct a disclosure check.

If this role matches your skill set and you are interested, please apply online today
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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