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Senior Customer Training Specialist

4 months ago

Crawley, United Kingdom Boeing Full time

Job Description

Qualifications:

The Boeing Test & Evaluation (BT&E), Air Crew Operations, group is looking for a Senior Customer Training Specialist to join our Cabin Safety Training team in Crawley .

Position Responsibilities:

Develop cabin crew training courses using advanced presentation and instructional methods and equipment such as cabin/door trainers and CBT

Review engineering documents, specifications, drawings, and changes to prepare courseware that reflects customer configurations

Develop, maintain and revise computer-based training courseware using state-of-the-art desktop authoring systems

Deliver curriculum to airline customers’ crew in a classroom setting and one-on-one.

Travel required to customer locations in support of the Cabin Safety Support Program (CSSP)

Other duties as assigned

This position will require you to be onsite for the initial training period, after this you may move to a hybrid working arrangement.

Basic Qualifications (Required Skills/Experience):

Experience in working with and complying with CAA and EASA regulations related to aviation training, training design, distribution, and compliance within the framework of approved training organizations and other regulatory requirements.

Proficiency and experience working with Microsoft Office (Excel, Word and PowerPoint)

Able to read, write and speak English fluently

Experience working with Instructional systems designers to develop flight attendant training material

Experience in training systems as an instructor

Preferred Qualifications (Desired Skills/Experience):

Bachelor's degree or higher

Safety Management System background

Experience with competency based or advanced qualification training/programs

Experience with Adobe Acrobat, Photoshop and Smart Notebook. 

Development experience using Articulate and Flash applications with understanding of LMS based CBT delivery.

Fluency in a second or third language

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

This is an export control position.

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 4

Job Type:

Regular

Job Code:

ABNJI4 (A00)