Ward Clerk

Job summary

An opportunity has arisen as a ward clerk , for a well organised and enthusiastic individual to join a diverse Multi-Disciplinary Team on Swift ward.

The post holder will work closely with the nursing team, provide an effective administration support to the unit, whilst demonstrating the Trust's behavior's and values. The role is busy and varied and the duties will include general administrative tasks, management of care records systems and supporting the day to day running of the unit. A excellent level of competency in using Microsoft Office is required along with the ability to work under pressure to tight deadlines whilst keeping a calm and professional approach. To be successful you will need excellent communication skills, both written and verbal, as well as the ability to work effectively as part of a larger team.

Please be aware that this role is NOT eligible for Sponsorship

If you already work for HPFT on a health and care visa, you will NOT be able to transfer your visa to this role as this role is NOT eligible for Sponsorship

Main duties of the job

We are looking for enthusiastic, motivated individuals that will deliver a high standard of care to our service users. The post holder will be required to be involved in and committed to improving the service user's experience.

You must be professional in how you communicate, caring, be compassionate, competent, reliable, and dependable in undertaking your allocated responsibilities. We will provide excellent on going opportunities for professional development through a personal development plan, supervision, training and mentoring.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job description

Job responsibilities

Job Summary:

The Post holder will be required to provide comprehensive professional effective administrative support to the Inpatient Unit. This position will be the first point of reference and, as such, the successful candidate must display a considerable degree of initiative, possess mature judgement and maintain calm, friendly and efficient manner when dealing with Service Users, their relatives, colleagues and Visitors.

The Post holder will be required to work independently using initiative and applying a high degree of confidentiality to all of their work. To undertake non-routine duties without direct supervision, working within broad procedural guidelines. The Post is managed rather than Staff should comply with the Trusts Anti-Discriminatory Statement Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Please check the job description attached for further information

Person Specification

Knowledge/Training/Experience

Essential

A good standard of education to secondary level Strong experience of working in an office environment NVQ3/RSA3 OR equivalent experience Good knowledge of all Microsoft packages

Desirable

Advanced IT skills

Areas of Experience/Knowledge

Essential

Microsoft Word Packages Ability to organise and prioritise own workload Maintain a filing system, both paper and computerised systems

Desirable

PARIS (Patient Electronic Records)

Physical Skills

Essential

Advanced keyboard skills

Desirable

Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)

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