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Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeAn exciting job opportunity has arisen within our Patient Access Clerking/Reception function at Aintree Hospital. We are a hard working, dynamic team that provides Outpatient Administration support throughout the Trust. We hope to recruit organised and enthusiastic administration clerks that are flexible and looking to be a part of a great team. We have a...
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Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeThe post holder is responsible as part of a team for providing a dedicated and comprehensive administration and reception service for Outpatients within the Trust using Partial and Full booking processes. The post holder will act as the first point of contact for all Outpatient enquiries from internal and external customers at all levels. A significant...
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Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timePlease see attached Job Description and Person Specification The post holder shall, as necessary, provide cover for and undertake duties of absent colleagues and ensure that staff absences are reported to their line manager. The post holder will be responsible for the annual leave diary for their team, ensuring adequate cover to support business requirements...
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Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeThe post holder shall, as necessary, provide cover for and undertake duties of absent colleagues and ensure that staff absences are reported to their line manager. The post holder will be responsible for the annual leave diary for their team, ensuring adequate cover to support business requirements and reporting any shortfalls to their line manager in a...
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Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a dynamic Team Leader to join Patient Access Services looking after the clerking/reception function. The position is permanent and although based on the Aintree site, Trust employees are contracted to work on any Trust site. Hours of work are Monday - Friday 08:30 - 17:00, however flexibility is required to cover the...
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Patient Access Clerk
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Patient Access Clerk
4 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeThe post holder has responsibility to undertake the full range of duties commensurate with the role (booking/ reception / patient reminder/ general) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision. The post holder shall follow all the policies and procedures of the organisation. Booking of...
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Liverpool, United Kingdom The Clatterbridge Cancer Centre NHSFT Full timeThe Patient Services Clerk has a varied role which spans a number of different work areas. The tasks below describe the type of duties appropriate for the role, however, depending on where the post holder is placed, not all of the tasks may be carried out and there may be additional duties specific to that work area expected and within the remit of the role....
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Patient Services Clerk
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Liverpool, United Kingdom The Clatterbridge Cancer Centre NHSFT Full timeThe Patient Services Clerk has a varied role which spans a number of different work areas. The tasks below describe the type of duties appropriate for the role, however, depending on where the postholder is placed, not all of the tasks may be carried out and there may be additional duties specific to that work area expected and within the remit of the role....
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Patient Services Clerk
5 months ago
Liverpool, United Kingdom The Clatterbridge Cancer Centre NHSFT Full timeThe Patient Services Clerk has a varied role which spans a number of different work areas. The tasks below describe the type of duties appropriate for the role, however, depending on where the postholder is placed, not all of the tasks may be carried out and there may be additional duties specific to that work area expected and within the remit of the role....
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Patient Access Clerk
5 months ago
Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full timeThe post holder has responsibility to undertake the full range of duties commensurate with the role (booking/ reception / patient reminder / general) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision. The post holder shall follow all the policies and procedures of the organisation. Please see...
Patient Access Clerk
4 months ago
Job summary
An exciting job opportunity has arisen within our Patient Access Clerking/Reception function at Aintree Hospital. We are a hard working, dynamic team that provides Outpatient Administration support throughout the Trust. We hope to recruit organised and enthusiastic administration clerks that are flexible and looking to be a part of a great team.
We have a number of vacancies for both full time ( and part time (30hrs) staff. Our department is primarily open 08:30 - 17:00.
No experience is needed as full training will be provided.
If you are passionate about admin and the NHS, and are looking for a position that builds skills and knowledge with opportunities to progress this could be the job for you.
We are focused on delivering the best possible service for our patients, if you would like to be a part of providing great services to our community then this could be the perfect opportunity for you.
Main duties of the job
Patient Access Services are looking to recruit clerks on a permanent basis for our busy team
Applicants will be well-motivated and flexible individuals who can work on their own initiative. You will be an efficient team player who can work to deadlines in a demanding environment and portray a professional image at all times
You will be expected to provide an effective customer focused service in line with the Trust's 'First Impression' Standards and be able to demonstrate confident communication and interpersonal skills
The range of duties may include routine reception duties, preparation of medical notes for outpatient clinics and the booking of outpatient/inpatient appointments
Keyboard skills are essential
Uniforms will be provided where necessary, however all successful candidates will be required to present a smart and professional image in line with the Trust's Uniform and Dress Code Policy
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
*Overseas candidates to determine the likelihood of obtaining sponsorship by assessing themselves against the criteria on the website.
Job description
Job responsibilities
The post holder has responsibility to undertake the full range of duties commensurate with the role (booking/ reception / patient reminder / general) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision.
The post holder shall follow all the policies and procedures of the organisation.
Please see Job description attached for full details.
Person Specification
Qualifications
Essential
Educated to GCSE standard with 4 GCSE's at level A-C (or equivalent)
Desirable
ECDL, CLAIT or IBT qualification Registration with and/or working towards records management or legislative qualification ISEB, DPA, IHRIM, BCS, Records Management Society etc.
Experience
Essential
Experience working with the public/patients Clerical experience with the ability to undertake duties including filing, photocopying, scanning, data entry, faxing, email etc.
Desirable
Experienced user of a patient administration system (PAS) Experience working in a hospital or NHS environment
Knowledge
Desirable
Awareness of legislation, standards and guidelines relating to records and information Knowledge of health records processes or systems
Skills
Essential
Accurate keyboard skills Ability to use own initiative Ability to work to deadlines Team player
Other
Essential
Physically able to perform the duties of the post Ability to travel to any Trust site as required Courteous, polite and of smart appearance