Optometric Sciences Administrator

4 weeks ago

Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

Job summary

An exciting opportunity has arisen within the Ophthalmology/Optometry Department for a band 3 Administrator to assist the Optical Service Administration Manager and Optometrist Principal this is part time hours per week.

This role involves providing administration support to the multi disciplinary ophthalmology team comprising of the Optometry, Orthoptic, Nursing and Technician teams.

Main duties of the job

The role involves ensuring that the rota for the optometric sciences team is checked off against Allscripts so that clinics across the 6 hospital sites are staffed correctly. When clinics have to be cancelled due to sickness or equipment failure the administrator may have to complete a CMF and then contact patients inform them of the changes.

This role deals with patient enquiries both face to face and over the telephone.

This post also provides administration support for the contact lens service, optometric science team including virtual services. This would include outcoming clinics, CMFs, contact lens ordering.

In addition this role organises the ordering via Agresso and My Supply chain for the teams requirements. This role also reports any domestic or estate faults through to the relevant helpdesks.

About us

We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a

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