Team leader

4 weeks ago


Bradford, United Kingdom Brook Street Social Care NMR Full time

We are seeking a passionate and dedicated Team Leader to join our dynamic team in Bradford. This role is pivotal in providing leadership and support to our staff, ensuring the delivery of high-quality services to those in need.

Key Responsibilities:
  • Supervision and Management: Oversee and support a team of Hostel Support Assistants and Support Workers, ensuring effective service delivery.
  • Service Development: Contribute to the development and implementation of programs aimed at improving the lives of individuals in our care.
  • Collaboration: Work closely with other departments and external agencies to ensure comprehensive support for clients.
  • Training and Development: Facilitate training sessions and ongoing professional development for team members.
  • Reporting: Maintain accurate records and reports on team performance and service outcomes.
Essential Qualifications:
  • Proven experience in a leadership role within a residential environment or supported housing setting.
  • Strong understanding of the challenges faced by vulnerable populations.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively within a team and independently when required.
  • Experience of working with individuals with addiction issues.
  • Experience of working with individuals with mental health problems.
  • Working knowledge of Health and Safety regulations relevant to residential services.
  • Working knowledge of welfare and housing benefits.
  • Ability to communicate effectively with service users.
Personal Attributes:
  • Empathy and Compassion: A genuine passion for helping others and making a positive difference in their lives.
  • Problem-Solving Skills: Ability to think critically and make informed decisions under pressure.
  • Motivation: High level of self-motivation with a commitment to continuous improvement.
  • Communication: Ability to communicate effectively with service users and colleagues and external professionals.
  • Guidance: Ability to work and follow company policies and procedures.
  • Risk Management: Ability to apply risk management procedure when processing referrals and or working with residents as part of the support planning process.


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