Operational Resilience

4 months ago


Edinburgh, United Kingdom Royal London Full time

Job Title:  Operational Resilience & Third-Party Risk Manager

Contract Type: Permanent

Location: Edinburgh or Alderley Edge

Working style: Hybrid 50% home/office based

Closing date: 20th August 2024

We are seeking a highly skilled and experienced Operational Resilience & Third-Party Risk Manager to join our Group Risk and Compliance team in our Edinburgh or Alderley Edge offices. As a leading provider in the industry, we give the highest priority to being able to withstand and recover effectively from operational disruption. This is an exceptional opportunity to join a dynamic team and contribute to the continued success of our firm.

In this newly created Second Line role, you will be responsible for overseeing and advising on the management of operational resilience and third-party related risk exposures. You will collaborate closely with internal stakeholders, to ensure there is implementation of a robust risk management approach and effective control environment. Additionally, you will monitor and track the effectiveness of our processes designed to identify and resolve any potential vulnerabilities.

The ideal candidate for this position has a strong background in the financial services industry and be familiar with regulatory requirements and industry best practices related to operational resilience and vendor management. You possess excellent analytical and problem-solving skills, allowing you to effectively identify and assess risks, advise on mitigation strategies, and make informed decisions. You can navigate across business areas to understand how technical risks could impact services to end customers. You are a proactive self-starter who thrives in a fast-paced environment and can effectively communicate and collaborate with stakeholders at all levels of the organisation. You will be comfortable delivering constructive challenge, oversight and advice to stakeholders at levels.

About the role

Advise senior management in relation to strategic planning and decision-making. Independently oversee and challenge the Group’s strategic and business risk profiles and risk appetite assessments. Provide a formal independent opinion in relation to significant risks. Monitor and report on Group-wide risk exposures compared to risk appetite. Undertake risk-based independent assurance. Facilitate risk management activity by supporting risk related communication and management information flows across the Group. Promote strong risk culture and behaviours across the Group.

About you

Solid understanding of key legislative and regulatory requirements, e.g. PRA/FCA Operational Resilience and Third-Party Risk Management regulations, Bank of England SS1/21 and SS2/21, General Data Protection Regulation (GDPR). Understanding of process, risk and control management and assessment techniques, and how they can be applied to deliver outcomes for customers, regulators, and the business. Understanding and application of the three lines framework, risk management framework, control risk self-assessment process. Good understanding of how the management of operational resilience and third-party risk exposures relate to delivering good customer outcomes. Relevant Professional Certifications such as, but not limited to, Certified Business Continuity Professional (CBCP), International Diploma Risk Management (IRM), CIPS (Chartered Institute of Procurement and Supply) Advanced Certificate. Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) and Certified in Risk and Information Systems Control (CRISC).

About Royal London

We’re the UK’s largest mutual life, pensions, and investment company, offering protection, long-term savings and asset management products and services.

Our to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. 

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here -

Inclusion, diversity and belonging  

We’re an employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background. 



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