Clinical Housekeeper

Job summary

We are recruiting for Housekeepers who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. This post will be a night time housekeeper working from 23:00-07:00 ( hrs/week).

You will be joining our Adult Emergency Department. The Emergency Department is a fast paced clinical environment and ensuring provision of food and patients is part of improvements being implemented to ensure patient safety.

You will be responsible for maintaining a clean, safe, and welcoming environment in the Emergency Department. You are expected to adhere to proper food handling.

This role involves performing a variety of cleaning tasks to ensure that all areas meet health and safety standards. You will work closely with medical staff to support patient care by providing a hygienic setting that promotes recovery and well-being.

You will be responsible for the provision of a high quality service by meeting and greeting visitors to the ward. Supported by the ward manager and the ward clinical team to ensure a customer friendly approach is used in interactions with patients and stakeholders. You will also support the general running of the ward by being involved in general organisational.

At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

A Clinical Housekeeper in the Emergency Department plays a vital role in ensuring that the environment is clean, organized, and safe for both patients and staff:

Cleaning and Disinfection: Ensuring patient bays and common areas are cleaned and disinfected regularly.Adhering to infection control protocols, including proper cleaning of high-touch surfaces and equipment. Stocking and Replenishment: Ensuring that essential supplies, such as PPE, hand sanitizers, towels, and cleaning products, are stocked and available. Environmental Safety: Reporting any maintenance issues, such as broken equipment, leaks, or other hazards, to the appropriate department. Supporting Clinical Staff: Providing basic assistance to staff in preparing treatment areas for procedures, including setting up trolleys and restocking items. Compliance with Policies: Following hospital and department policies related to infection control, health and safety, and environmental cleanliness.

These duties help ensure that the ED runs smoothly, maintaining a high standard of hygiene and patient care.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications

Essential

Basic general education - English & Maths

Desirable

Computer literacy

Skills

Essential

Motivation and initiative to work alone, and within a team. Politeness, approachable with all patients, staff, and visitors. Confidentiality Flexible/adaptable.

Desirable

Able to organise and ensure that the environment is conducive to health care. Specific skills required,; Leadership, Organisational, Communication

Knowledge

Essential

Knowledge of Health & Safety issue Clerical procedures/ordering supplies Dealing with the public Infection control issues

Desirable

Patients nutritional needs Waste management

Experience

Essential

Clear & polite telephone skills and verbal communications Training in food handling and hygiene Ability to work closely with all levels of staff Adaptability, able to prioritise especially under pressure Customer service focused environment

Desirable

Previous employment within the NHS, hospital environment or hotel industry Training in cleaning standards/ small maintenance tasks

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