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Global Commercial Lead

4 months ago

Melbourn, United Kingdom TTP Full time

At Cellular Highways, we are on a mission to improve cell sorting based on new technology, make it accessible to every laboratory as well as enable new clinical applications. Our first product is an automated high-throughput sterile cell sorter for cell therapies. To support us with this mission, we need to find a Global Commercial Lead.

As the global commercial Lead, you will be pivotal to continuing the Cellular Highways story, using your experience and understanding of the market to develop and deliver sales strategy as well as hire, retain and develop key talent to drive customer satisfaction and, in turn, revenue growth.

Reporting directly to the CEO, you will initially lead a small team of 4 predominantly support FTE’s , that is expected to grow rapidly in 2025. You will be responsible for all aspects of sales and support delivering best-in-class sales strategies to exceed sales goals, maximise revenue and gain market share.

Our solutions service both biopharma and academic cell biology workflow, via the worlds fastest gentle, sterile (GMP) cell sorter.

Responsibilities

  • Support, coach and develop the current sales and support teams to help improve and broaden capabilities.
  • Set achievable goals to the team using activities and sales metrics.
  • Provide ongoing continual feedback and recognition as well as proactively manage performance concerns.
  • Achieve revenue goals and drive growth through sales and marketing partnership.
  • Partner across the organisation to advocate for the customer, for quality and compliance and provide excellent customer solutions.
  • Develop pricing policies, including volume discounts and terms and conditions.
  • Provide input on market trends and customer feature/product requests for new product development.
  • Ensure accuracy of forecasting future sales and forming sales plans to adapt to the constant shifts in the marketplace.

Requirements

  • Demonstrated ability to inspire and motivate a team (at least 2 years of managing a small commercial team).
  • Experienced in selling capital items within the Life Science market to pharma and service providers.
  • Ability to lead teams to effectively manage multiple, complex priorities within demanding timeframes in various time zones, ensuring teams know what to prioritise to deliver results.
  • Ability to influence internal and external audiences through excellent communication, presentation, and negotiation skills.
  • Demonstrable, detailed industry knowledge and solid understanding of market trends within Life Sciences, ideally within cell therapy.
  • In-depth understanding of the sales, sales training, marketing and customer service processes.
  • Confident at using various systems that support and track sales and contract performance.
  • Ability and willingness to travel domestically and internationally, minimum 50% in order to be in person with customers and travel with sales teams on a regular basis.

Preferred Skills/Experience

  • Master's degree in sciences or equivalent is highly desirable.
  • Experience in cell biology (especially cell sorting or cytometry) would be beneficial.
  • Previous Marketing or Product Management experience would be advantageous.
  • Additional European language skills is a plus (German and/or French preferable).

Benefits

Cellular Highways is part of TTP Group, an employee-owned business operating from green surroundings in Melbourn, just south of Cambridge. TTP Group is an established technology consulting firm with a successful track record of launching new businesses with disruptive technologies.

  • Annual profit-related bonus
  • Employer pension contribution of 12% of pensionable pay
  • Private medical insurance for employees and dependants
  • Free lunch and all-day refreshments
  • Life insurance worth 6x salary
  • 25 days holiday
  • Enhanced maternity, paternity, and adoption leave, with the option to return part-time for a year
  • Electric car leasing scheme
  • Cycle to work scheme
  • Season ticket loan
  • Opportunities to participate in a wide range of activities, including squash, Zumba, yoga, arts and crafts, and TTP’s own rock band
  • Access and discounts to local sports facilities and theatre tickets