Hire Controller/Customer Service Advisor

Found in: Talent UK C2 - 2 weeks ago

Merstham, United Kingdom Group Support Services Full time

We are The Hire Place UK, part of the Places for People Group; we are looking for a Hire Controller to join our team.

This role is a varied and interesting role which requires involvement in the complete hire process and is an opportunity to be involved in a wide variety of the functions within the hire business.

The primary function of this role will be dealing with customers, and arranging hire and sales of goods and equipment, completing the appropriate paperwork, planning driver routes, dealing with invoice queries, placing orders with suppliers and related tasks, along with many other duties that may be required from time to time.

For more information please download our job profile available on our website.

More about you

Ideally applicants should:

Be able to build relationships with customers. Possess an excellent telephone manner. Have good organisational skills and the ability to multitask and prioritise within a busy depot environment. Work well as part of a team. Be able to complete paperwork quickly, neatly, and accurately. Have knowledge of MS Office including Outlook/Word/Excel, as well as basic mathematical ability. Have an attention to detail Possess general practical skills. Be willing to learn and buy in to the company ethos. Have a “Can Do” attitude and be willing to take on any task.


Experience in the hire industry is an advantage but not essential. Support and assistance are provided, and those displaying the necessary ability and commitment will have opportunities to progress. It is an essential requirement for the role that the successful applicant possesses a driving licence.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

Annual bonus Excellent holiday pay and sick pay Pension with matched contributions Training

We are Places for People Developments, we build thousands of well-designed, innovative homes across the UK each year. When we develop new places, we put everything into delivering homes and neighbourhoods that work for the whole community.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with right first time people, customer focused people and can do people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

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