Current jobs related to Test & Learn Specialist - London - H&M
-
Learning and Development Project Lead
2 weeks ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Learning and Development Project Lead
2 weeks ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Customer Onboarding Specialist
2 weeks ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Customer Onboarding Specialist
2 weeks ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Senior Solutions Implementation Manager
1 month ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is an innovative and rapidly expanding organization dedicated to unlocking the potential of every company through the growth and alignment of its workforce. Our mission is to enhance work-life balance and productivity. We have developed a unique People Development Platform that empowers our global clientele to foster learning,...
-
Senior Solutions Implementation Manager
1 month ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is an innovative and rapidly expanding organization dedicated to unlocking the potential of every company through the development and alignment of its workforce. Our unique People Development Platform empowers global clients to enhance learning, connectivity, and performance—all within a single ecosystem.Transforming the people...
-
Senior Solutions Implementation Manager
1 month ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is an innovative and rapidly expanding organization dedicated to unlocking the potential of every business through the development and alignment of its workforce. Our unique People Development Platform empowers global clients to enhance learning, connectivity, and performance—all in one integrated solution.Transforming the people...
-
Implementation Solutions Manager
2 weeks ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Implementation Solutions Manager
2 weeks ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Implementation Solutions Manager
2 weeks ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Implementation Solutions Manager
2 weeks ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Marketing Growth Strategist
1 month ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is an innovative and rapidly expanding organization dedicated to unlocking the potential of every company through the development and alignment of its workforce. Our unique People Development Platform empowers global clients to enhance learning, connectivity, and performance in their teams—all from a single solution.Transforming...
-
Lead Growth Marketing Strategist
1 month ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is an innovative and rapidly expanding organization dedicated to unlocking the potential of every company through the development and alignment of its workforce. Our unique People Development Platform empowers global clients to enhance learning, connectivity, and performance—all in one integrated solution.Transforming the people...
-
Implementation Solutions Manager
1 week ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpWe're a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. Our unique People Development Platform helps global customers drive learning, connectivity, and performance in their people—all in one place.The OpportunityWe're looking for an experienced...
-
Implementation Solutions Manager
1 week ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpWe're a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. Our unique People Development Platform helps global customers drive learning, connectivity, and performance in their people—all in one place.The OpportunityWe're looking for an experienced...
-
Tech Support Manager
1 week ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a fast-growing, award-winning business on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life, work better.To do this, we've built a unique Employee Development Platform that helps our global customers drive learning, connectivity and performance...
-
Tech Support Manager
1 week ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a fast-growing, award-winning business on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life, work better.To do this, we've built a unique Employee Development Platform that helps our global customers drive learning, connectivity and performance...
-
Implementation Solutions Manager
14 hours ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Implementation Solutions Manager
11 hours ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpLearn Amp is a rapidly growing, award-winning company on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life work better. We've built a unique People Development Platform that helps our global customers drive learning, connectivity, and performance in their...
-
Tech Support Manager
1 day ago
London, Greater London, United Kingdom Learn Amp Full timeAbout Learn AmpWe're a fast-growing, award-winning business on a mission to unlock each organisation's potential through the development and alignment of its people. Our goal is to make work-life, work better.To achieve this, we've built a unique Employee Development Platform that helps our global customers drive learning, connectivity, and performance in...
Test & Learn Specialist
4 months ago
As the Test & Learn Specialist, you contribute to added customer value, a strong brand and increased sales by performing customer selections and target audiences for media, rewards and segmented customer communication for the regional sales markets. You work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work. You plan, design, perform and analyze A/B and multivariate tests across media channels to generate actionable insights and give recommendations to improve targeted marketing communication and personalized customer interactions both short and long-term. You involve, educate & engage with relevant stakeholders from the Strategy & Planning team as well as Digital and Sales to implement and develop the test plan. You will be part of Region North Europe team which includes Sweden, Denmark, Finland, Iceland, Norway, UK & Ireland.
Key Responsibilities
- You support the sales markets in the region to make the right customer selections and target audiences for the activity based on globally available segment structures in Adobe & SAS (e-mail, push, rewards, on-site - and eventually targeting in other media channels).
- You are responsible for verifying sizes and relevance of the segments and audiences.
- You are responsible for setting the right test approach for hypothesis of the various tests and communicating this towards key collaboration partners in Strategy and Planning team, Content Operations, Digital and Store sales.
- You follow up and present findings and recommendations of the tests on a short- and long-term basis
- You learn new tools and ways of testing media and message effectiveness towards target groups
- You support in creating understanding of media performance and communicate in a clear way.
- You manage and use the existing CRM customer segment structure to identify locally relevant audiences based on the global available CRM segment structure & strategies
- You support in identifying targeting customer segments where there is a potential for activities to increase customer engagement, sales or profitability.
- You identify opportunities, build and drive the test and learn agenda in the region and anchor with key stakeholders in Strategy and Planning team, Content Operations, Store sales and Digital team.
- Upskill regional teams on the importance of testing, and how to interpret test results.
- Utilize the existing media toolbox (MMM, Attribution Models) to identify where testing is needed to measure incrementality of media investments.
- You actively learn and co-operate with global teams how to apply targeting strategies and tools to increase customer relevance and media effectiveness.
Qualifications
Being part of our omni journey means there is not one clear path. We ask you to be open to change and take part in creating an organization for the future. This is an opportunity for openminded team players that by being curious, innovative, and forward-thinking want to change our business and the whole industry.
You have strong commercial focus, with proven ability to drive results and work towards goals. You are data-driven and have a strong interest in customer behaviour and sales drivers. You have a deep interest and understanding of applied statistics to drive business growth. You can translate marketing and sales opportunities to customer target segments and design a test set-up. You enjoy working hands-on with coding and with learning new tools (e.g., SAS, Adobe Lab) and Data visualisation to perform analyses.
What you need to succeed:
- At least 3 years of working experience with testing, experimentation, customer analytics or related roles.
- University degree in statistics, economics, engineering, or related field
- Knowledge, skills and interest in applied statistics and business and customer analysis.
- Strong data management skills – analytical, structured, ability to synthesize information and draw conclusions.
- Strong analytical skills and proficiency in data analysis tools and statistical techniques.
- Ability to translate insights into actionable strategies and support cross-functional teams in decision-making with the ability to drive recommendations through to key stakeholders.
- Understanding of customer journey mapping and customer experience principles.
- Experience working in SAS, SQL, or other programming is a prerequisite for this role.
- Experience working in PowerBI, Tableau or other data visualization tool is highly meriting.
Additional Information
We are more about personality and competence - leadership and value driven approach are key. If you feel your experience, skills and ambitions are right for this role, apply by sending in your CV & covering letter as soon as possible but no later than 26th May 2024 and initiate the dialogue with your current manager. This is a full-time permanent position based in either Stockholm or London. Due to data policies, we only accept applications through career page.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
