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AE Technical Services Manager
4 months ago
JOB TITLE: AE Technical Manager
LOCATIONS: UK – National
WORKING HOURS: 40 hours per week
REPORTS TO: QHSE Director
SALARY: Competitive
ROLE OVERVIEW AND PURPOSE
Technical Lead ABM Technical Solutions Assist Management teams and other stakeholders in the delivery of all services within the scope of the role and provide shoulder to shoulder technical service input as required in order to enhance the credibility of the company.
Liaison with Contract Manager and Client to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. Undertake Authorised Engineer / AP duties, on site, is available for support out of office hrs.
The Technical Manager will act as the Focal Point for all Technical matters and will provide portfolio wide technical support with site specific works, training or such other times deemed necessary.
KEY RESPONSIBILITIES
Provision of technical support and provide day to day advice where needed Technical liaison for all site team, clients and apprentices, to aid technical development, communication with tutor’s portfolio familiarisation, training plans etc Management of the technical team across the UK portfolio as directed. This would include coaching and mentoring members of the team delivering services Provide development instructions and guidance for staff where appropriate in the use of own technical ability, knowledge within the limits of their competence all in accordance with the ABM Technical Solutions Safe Working Procedures and clients local working rules Ensure that all sites are always statutory and mandatory (contractually) compliant for services delivered within scope Overview of Technical Sub contractor renewals where within scope of role Interact with customers and take positive action to ensure that the company is the supplier of choice for all services within our scope of offering. Contribute to the overall management of the business, develop good relationships with all persons/parties associated with the company Ensure that all written communication represents a professional image to customers, and staff Actively seek and identify opportunities for innovation and business improvement measures within responsible contractual areas Be prepared to undertake investigations of incidents or accidents to ensure impartial and technical advice and direction to ensure as far as possible the incident or accident does not occur again Carry out other reasonable tasks as directed by senior management in order to meet the operational requirements of the business To ensure that systems and processes are in place to ensure compliance to agreed ABM standards To ensure that engineering staff are aware of their responsibilities in relation to the agreed ABM standards and that they are suitably trained to conduct activities Manage company technical accreditations that are in scope of roleREQUIRED SKILLS AND EXPERIENCE
Previous experience as either an Authorising Engineer, Senior Authorised Person (SAP), Authorised Person (AP) high voltage, confined space or mechanical systems is essential. IET, CIBSE, or IOSH Certificate in Managing Safely High level of practical knowledge of relevant employment, Health and Safety and general legislative requirements Experienced at a professional level I Eng Level with a proven track record of building services management and building asset (plant and equipment) operations in a complex building services environment. Excellent interpersonal skills with the ability to relate to all levels within the company proven experience of managing employees within a service environment and maximising the performance of their team Experience of direct labour management of subcontracting staff Minimum qualification of High Nation Certificate or High National Diploma in a relevant engineering discipline and working to or obtained IET or CIBSE membership would be beneficial. Computer literate numerate and literate with developed communication skills Flexible with the ability to work under pressure whilst looking for continual improvements to service delivery Ability to grasp requirements effectively and to relate to the service provisions of the ContractBenefits
We’re proud to offer a great range of benefits including:
24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access to Lifeworks, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisisFor more information about ABM’s benefits, visit our careers page
ABOUT US
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.