Senior DST

Department:

Water treatment Salary (£): £, Senior DST

Helô We’re Hafren Dyfrdwy, one of the regulated water and wastewater companies in England and Wales. We serve over , homes and businesses across Mid and North Wales, and our enduring focus is on delivering for our customers, both now and for generations to come.

Employing over people, we’re a local company based in Mid & North Wales and from providing clean water every time our customers turn on the tap to returning it to rivers even cleaner than we took it, we are proud to take care of one of life’s essentials.

We are passionate about ensuring the future well-being of generations in our region, and within Wales as a whole, and playing our part in supporting on the well-being goals is central to our strategy. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Working within our HD Leakage department, you have the chance to join the team as a Senior Leakage DST where your main aim is to deliver effective and efficient performance management within your team. Furthermore, you will be ensuring that any potential work needed for our customers is located and resolved in a timely manner and to the highest standard for our customers.

With the end goal of achieving Hafren Dyfrdwy’s ODI Targets (performance measure), you’ll be involved in a number of daily activities, such as; managing resource (people, assets, IT and finance) and supporting your colleagues to ensure that we meet out regulatory and company targets, enabling us to deliver the highest quality experience to our customers for the lowest cost.

Plus, as our new Senior Leakage DST, you will get to utilise your Leakage and customer service skills as you will be also be managing contractors and mentoring and training our great team Please be aware, as part of this role you will be required to be part of an Out of Hours Stand by rota (Associated allowances will be paid accordingly).

So, if you love a challenge and are looking for a new exciting venture, which allows you to not -only grow and expand your own skill set but the skill sets of those around you, please keep reading.

WHAT YOU’LL BRING TO THE ROLE  

 Your key accountabilities in helping us will be:

• You will Ensure that all work in your area of control is carried out in a manner whereby no-one gets hurt (employee, contractor or member of the public) as a result of the work we do.

• To will need to co-ordinate staff, information, and resources to enable prompt detection of leaks or consumption that affects our customers.

• You will ensure sufficient labour / plant / transport / material resources are available to carry out both planned and reactive tasks in and out of hours.

• You’ll Ensure the team are working effectively with all stakeholders, particularly with the Customer leak support team, repair teams and area Water Network Technicians.

• You’ll also Ensure regular inspections of vehicles, plant and equipment are carried out to ensure any defects are identified, reported and resolved.

• You will need a Full UK driving License as Travel across the company will be required.

• Please be aware, as part of this role you will be required to be part of an Out of Hours Stand by rota (Associated allowances will be paid accordingly).

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight.

We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Hafren Dyfrdwy, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Hafren Dyfrdwy family:

Salary: £, days holiday + bank holidays (and the ability to buy/ sell up to days per year) Annual bonus scheme (of up to £, per annum based on company performance) Leading pension scheme – we will double your contribution (up to % when you contribute %) Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our ‘Academy’ Family friendly policies Two volunteering days per year

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