Hospitality Team Member

1 month ago


Birmingham, United Kingdom Genting Casinos Full time
Hospitality Team Member - Birmingham

Hospitality Team Member - Genting Casino Birmingham Chinatown Send to a Friend Apply Now Salary: 23,970.24 Brand: Genting Casinos Published: 24 Oct 2024 Location: Genting Casino Birmingham Chinatown Department: Hospitality Closing Date: 10/11/2024

JOB DESCRIPTION

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?

We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety and hygiene regulations.

Key skills and responsibilities include:

  • Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes and health and safety and hygiene regulations.
  • Being an effective team player who contributes to business improvement.
  • Till operation and cash handling.
  • Prepare and serve food and drinks ensuring a high standard of presentation.
  • Clearing tables of cutlery and glasses etc. from customers ensuring all items are washed/cleaned and stored correctly.
  • Being flexible and able to work a variety of shifts including night shifts and weekends.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits " read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:

Company funded benefits

  • Private GP helpline.
  • Discount portal for popular retailers, restaurants, leisure and more.
  • Pension scheme.
  • Life assurance.
  • Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
  • 20% discounted gym membership.
  • Mental health support.
  • Family-friendly and wellbeing policies.

Flexible benefits* " designed for employees to choose the best package for their personal needs.

  • Health Cash Plan (level 1 is company funded).
  • Critical illness cover.
  • Dental insurance.
  • Travel insurance.
  • Health Screening.

Rewards, recognition, development, and events

  • Career development opportunities.
  • Genting Academy " online learning portal.
  • Long service awards.
  • Staff social fund.
  • Annual company Christmas present.
  • A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

if (USER_ACCESS_STRING = '#super#') { document.getElementById('superuser').style.display = 'none' }

  • Birmingham, Birmingham, United Kingdom Browns Full time

    Key Responsibilities:- Greet and serve guests with a warm and helpful manner- Maintain high standards of cleanliness and safety- Work with the team to create a friendly atmosphere- Know menus inside out and make recommendations- Champion brand standardsWhat You'll Gain:- A Level 2 Hospitality Team Member Apprenticeship- On-the-job training and workshops-...


  • Birmingham, Birmingham, United Kingdom Miller & Carter Full time

    Key ResponsibilitiesWe are looking for friendly and enthusiastic individuals who can provide excellent customer service to our guests. As a Bar and Waiting Apprentice, you will be responsible for:Greeting and serving our guestsMaintaining the highest standards of cleanliness and safetyWorking with the team to create a friendly atmosphereKnowing the menus...


  • Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    We are seeking a talented Culinary Team Member to join our team at the Eastside Rooms, a unique environment that combines innovation with Birmingham's iconic heritage.About UsAimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We work with big brands like Hilton, Accor,...

  • Culinary Team Member

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    About Aimbridge Hospitality EMEAAimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world.We work with big brands such as Hilton, Accor, Marriott, and IHG as well as small independent hotels and everything in between.About Aloft HotelsAloft Hotels are designed for global...


  • Birmingham, Birmingham, United Kingdom Stonegate Group Full time

    About UsAt Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the UK. Our diverse brands include Slug & Lettuce, Be At One, and Popworld.Job OverviewWe're looking for a talented Hospitality Team Member to join our team at Slug & Lettuce on Harbourne High Street. As a key member of our team, you'll be responsible for delivering...


  • Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

    Company Overview:Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide.We're committed to providing exceptional guest experiences and fostering a positive work environment for our team members.Salary InformationThe estimated salary for this role ranges from £18,000 to £22,000...


  • Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers are a division of The NEC Group with 40 years of experience dealing with venue and event operations. We have a reputation for outstanding food and delivering first class service. We have a host of exciting opportunities for **Hospitality and Catering Team members** available at **The ICC**. The moment you walk into...


  • Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers are a division of The NEC Group with 40 years of experience dealing with venue and event operations. We have a reputation for outstanding food and delivering first class service. We have a host of exciting opportunities for **Hospitality and Catering Team members** available at the **Resorts World Arena**. The...


  • Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers are a division of The NEC Group with 40 years of experience dealing with venue and event operations. We have a reputation for outstanding food and delivering first class service. We have a host of exciting opportunities for **Retail and Hospitality Team members** available at **Utilita Arena Birmingham**. The...


  • Birmingham, Birmingham, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    Job Title: 16 Hours Team Member About the RoleThis is an exciting opportunity to join our team as a 16 hours team member. You will work closely with our chefs and bar staff to deliver exceptional customer service.Responsibilities include:Preparing, cooking and presenting foodServing food and drinks to customersProviding a warm welcome and excellent...

  • Breakfast Host

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Valor Hospitality Europe Full time

    About the RoleWe are looking for a skilled Breakfast Host to provide exceptional customer service and create a warm welcome for our guests at the hotel buffet. As a Breakfast Host, you will be the first point of contact for our guests, setting the tone for their stay and ensuring they have a great start to their day.Key ResponsibilitiesOffer a warm welcome...


  • Birmingham, Birmingham, United Kingdom Jubilee Hospitality Full time

    Jubilee Hospitality is seeking a highly motivated and driven hospitality specialist to join our successful and well-established Birmingham team.The ideal candidate will have experience in a Head Chef/Sous Chef role and a passion for supporting hotels throughout the Midlands.We offer full recruitment training, excellent development opportunities, and a chance...


  • Birmingham, Birmingham, United Kingdom Castle Full time

    We are seeking a motivated and enthusiastic individual to join our team as a Hospitality Team Member Apprentice at Castle. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer experiences and supporting the smooth operation of our business.About Us: At Castle, we pride ourselves on providing a warm and...


  • Birmingham, United Kingdom The NEC Group Full time

    **Front of House** **Amadeus**, multi-award winning caterers, are a division of the NEC Group operating at venues and events in Birmingham and beyond including the NEC, the ICC, Resorts World Arena, the VOX and Utilita Arena Birmingham. We have great opportunities available to join Freddo, the Caramel Bunny, Bertie Bassett and the team at **Cadbury World...


  • Birmingham, Birmingham, United Kingdom wilson vale Full time

    We are seeking a skilled Hospitality Assistant to provide exceptional service to our clients and staff at one of our prestigious sites in Central Birmingham.Key Responsibilities:Deliver high-quality food and beverage service to staff and clientsEnsure exceptional customer service and maintain a clean and safe environmentWork collaboratively as part of a team...


  • Birmingham, Birmingham, United Kingdom Miller & Carter Full time

    Join Our Hospitality TeamWe are seeking a Hospitality Team Member to join our team at Miller & Carter.This is an exciting opportunity for individuals who possess excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.The successful candidate will have the ability to work in a fast-paced environment,...


  • Birmingham, Birmingham, United Kingdom F1 Arcade HO Full time

    About F1 Arcade HOF1 Arcade HO is a pioneering experiential hospitality concept that brings the thrill of Formula 1 to life. Our state-of-the-art venues offer an immersive experience, featuring best-in-class food and drinks, alongside racing simulators that enable guests to live the thrill of racing.Our TeamWe are a team of passionate individuals who are...


  • Birmingham, Birmingham, United Kingdom Jubilee Hospitality Full time

    About the Role:We are seeking a skilled Hospitality Business Growth Manager to oversee the end-to-end process from sales, planning, and execution of events for our growing hospitality group.Key Responsibilities:Develop and implement sales strategies to increase events revenue.Manage the organisation and planning of events, liaising with stakeholders to...

  • Team Member

    6 months ago


    Birmingham, United Kingdom Everyman Media Full time

    **TEAM MEMBERS, EVERYMAN BIRMINGHAM** **I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE.** **Lights. Camera. ACTION - **Do you want to be part of the revolution that’s redefining cinema? We’re opening up auditions for Team Members to help us deliver the consistent high-quality experience that Everyman has become famous for. This is a fantastic...

  • Casual Hospitality

    6 months ago


    Birmingham, United Kingdom The NEC Group Full time

    We have great opportunities available to join Freddo, the Caramel Bunny, Bertie Bassett and the team at **Cadbury World **as a hospitality and catering front of house team member. The position will be covering all aspects of catering, retail and hospitality operations. The moment you walk into our venue you’ll feel a fun, welcoming vibe (and an...