Assistant Customer Service Coordinator
4 weeks ago
Req ID: 454249
Location: Plymouth
Appointment Basis: Permanent
Apply by: 23/05/2024
Excellent Salary with benefits including pension and life assurance
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Alstom is the UK & Ireland’s leading supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet, as well as the entire fleets in service with London Underground and Dublin Luas. We provide the widest range of smart solutions in the rail market, from innovative high-speed rolling stock, metros and trams to maintenance, modernisation, infrastructure, and signalling.
Your future role
Take on a new challenge and apply your administrative and communications expertise in a new cutting-edge field. You’ll report to the customer services manager), and work alongside our new professional and dedicated customer service teammates.
You'll directly communicate with project and materials managers along with our Plymouth and Hatfield sales team. Day-to-day, you’ll work closely with teams across the business you will be responsible for liaising with materials professionals and stores colleagues to ensure timely despatch and invoicing of goods and products to multiple projects across Alstom and much more. You’ll specifically take care of invoicing throughout the financial year but also day to day managing projects needs ensuring timely despatch of goods to multiple projects and sites.
We’ll look to you for:
Managing spreadsheets. Material control. Timely response to colleagues. Regular KPI management and reporting.All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:
Experience or understanding of Microsoft office. Knowledge of SAP or other ERP systems preferable. Familiarity with dealing with customers directly and indirectly. Self-motivated with a desire to learn. Able to work independently. A strong team player, with effective interpersonal skills.What we offer
We offer a highly competitive remuneration package, 25 days annual leave, plus bank holidays, with the opportunity to buy or sell holiday. Contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
#LI-AL2
Job Segment: Supply Chain, Supply, Bank, Banking, ERP, Operations, Technology, Finance
-
Customer Service Coordinator
1 day ago
Plymouth, United Kingdom Responsible Lending Full timeAt Responsible Lending we are looking for people with a flair for customer service to join our city centre based team. We specialise in providing equity release mortgages and can offer the opportunity for you to develop your career within financial services. You will join a team of Customer Service Coordinators who are passionate about going the extra mile...
-
Customer Service Coordinator
12 hours ago
Plymouth, United Kingdom Responsible Lending Full timeAt Responsible Lending we are looking for people with a flair for customer service to join our city centre based team. We specialise in providing equity release mortgages and can offer the opportunity for you to develop your career within financial services. You will join a team of Customer Service Coordinators who are passionate about going the extra mile...
-
Customer Service Account Coordinator
24 hours ago
Plymouth, United Kingdom TQR PLYMOUTH LTD Full timeTQR are working with a global market leading manufacturing firm based in Plymouth. Our client is looking for an experienced Customer Service Account Coordinator to join their team Reporting directly to the Customer Service Manager, this role holds two main responsibilities: - Improving Customer Service experience, create engaged customers and facilitate...
-
Customer Service Account Coordinator
11 hours ago
Plymouth, United Kingdom TQR PLYMOUTH LTD Full timeTQR are working with a global market leading manufacturing firm based in Plymouth. Our client is looking for an experienced Customer Service Account Coordinator to join their team Reporting directly to the Customer Service Manager, this role holds two main responsibilities: - Improving Customer Service experience, create engaged customers and facilitate...
-
Service Coordinator
1 month ago
Plymouth, United Kingdom Unique Fire & Security Ltd Full timeUnique Fire and Security is on the lookout for a Fire and Security Service Coordinator. This role focuses on managing and coordinating our fire and security services efficiently. You'll handle scheduling, oversee communications between technical teams and clients, and manage resources to ensure smooth service delivery. We are currently looking for a Service...
-
Customer Service Assistant
1 month ago
Plymouth, United Kingdom Host Full time**HOST** WISH TO EMPLOY: A CUSTOMER SERVICE ASSISTANT 20hrs per week We are an established provider of quality student accommodation and are looking to recruit a Customer Service Assistant for our site at The Old Dairy. You will be required to assist with the daily running of the hall, deal with a wide variety of queries at the Reception counter,...
-
Customer Service Assistant
2 days ago
Plymouth, United Kingdom Compass Group Full time**Customer Services Assistant - HMS Drake Junior Rates MAC - Main** - £10.70 per hour - 35 hours per week We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence....
-
Assistant Customer Service Coordinator
4 weeks ago
Plymouth, Plymouth, United Kingdom Alstom Full timeReq ID: 454249Location: PlymouthAppointment Basis: PermanentApply by: 23/05/2024Excellent Salary with benefits including pension and life assurance At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our...
-
Assistant Customer Service Coordinator
17 hours ago
Plymouth, Plymouth, United Kingdom Alstom Full timeReq ID: 454249Location: PlymouthAppointment Basis: PermanentApply by: 23/05/2024Excellent Salary with benefits including pension and life assurance At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our...
-
Customer Services Assistant
6 days ago
Plymouth, United Kingdom Compass Group Full time**What we’ll give**: **Customer Services Assistant - Bickleigh Barracks** - £9.60 per hour, 20 hours per week We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Up to...
-
Customer Service Assistant
6 days ago
Plymouth, United Kingdom Defence Full time**What we’ll give**: **Customer Service Assistant RM Bickleigh Plymouth** - £9.60 per hour, 33hours per week We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Up to...
-
Customer Services Assistant
4 days ago
Plymouth, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...
-
Sales & Service Coordinator
1 month ago
Plymouth, United Kingdom Entry Group UK Ltd Full timeJob Summary Duties - Coordinate and schedule service inspection appointments for depot planners - Provide exceptional customer service by addressing customer concerns and resolving Issues - Maintain accurate records of service contracts - Collaborate with depot planners to ensure timely completion of service visits - Assist with administrative tasks such...
-
Customer Service Assistant
1 day ago
Plymouth, United Kingdom Compass Group Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...
-
Customer Service Assistant
13 hours ago
Plymouth, United Kingdom Compass Group Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...
-
Customer Service Assistant
5 days ago
Plymouth, United Kingdom Platinum Hospitality Full time**Role**:Customer Service Assistant** **Location**:Bickleigh, Plymouth **Employer**:Contract Caterer **Salary / Rate of pay**:£10.52 per hour Platinum Recruitment is working in partnership with a Contract Catering site in Bickleigh, and we have an exciting opportunity for a customer service assistant to join their team on a permanent basis. You’ll be...
-
Assistant Customer Service Coordinator
4 weeks ago
Plymouth, United Kingdom Alstom Full timeReq ID: 454249 Location: Plymouth Appointment Basis: Permanent Apply by: 23/05/2024 Excellent Salary with benefits including pension and life assurance At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure,...
-
Customer Service Assistant
5 days ago
Plymouth, United Kingdom Compass Group UK Full timeWe're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...
-
Customer Service Assistant
2 days ago
Plymouth, United Kingdom Compass Group Full time**More about the role**: Could you bring your spark to Restaurant Associates? Here's what you need to know before applying: **Your key responsibilities will include**: - Preparing delicious, high-quality food that delights our clients and customers - Serving customers, ensuring they receive an easy and seamless personalised experience - Being knowledgeable...
-
Customer Care Coordinator
5 days ago
Plymouth, United Kingdom Crest Recruitment Limited Full timeCustomer Care Coordinator5* national residential developerCustomer Care Coordinator Introduction:Role: Customer Care Coordinator PLYMOUTH office and home based (3/2 working arrangement)Reporting to: Head of Customer Care/Customer Care Office ManagerSalary: Up to £28,000 per annum plus 10% bonusLocation: Plymouth, South West Working arrangements: Hybrid...