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Bar Staff

2 months ago

Burton upon Trent, United Kingdom Hoar Cross Hall Full time

Bar Staff



Location:



Hoar Cross
Hall, Staffordshire



About
Us:



Nestled in
the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately
home with the indulgence of a luxury spa resort. Offering an unrivalled guest
experience, our estate boasts exquisite dining venues, expansive gardens, and a
world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional
service and creating unforgettable memories for our guests.



Here at Hoar
Cross Hall our aim is to treat our guests as a friend of the family and to
create positive memorable experiences during their stay or visit to the Hall
and Spa.



Our purpose
is to hire people with passion and positivity. We train you for skill, nurture
you to grow and achieve your goals…. 



The
Role: 



We are looking for enthusiastic and dedicated individuals to join our Food & Beverage Team at Hoar Cross Hall.

 As a key member of our team, you will be responsible for providing outstanding guest service, preparing and serving a variety of beverages including cocktails, and ensuring the bar area is clean and organised. You will play an integral part in our guests overall experience with us. 

We have opportunities for those who are looking for casual work, as well as part-time and full-time opportunities for those seeking to develop a career in hospitality.



Why
Join Us:



  • Work in a stunning, historic estate with a commitment to excellence in
    hospitality.
  • Competitive Rate of Pay.
  • Complimentary use of the leisure and spa facilities.
  • Free Parking.
  • Discount on overnight stays and spa days.
  • 30% discount on food and drink.
  • Excellent Induction and training programme.
  • Perkbox Online benefits and discounts.
  • Opportunities for professional development and career advancement.


Your responsibilities:



  • Provide efficient, courteous, and professional service at all
    times within the Outdoor Spa Terrace, bars, restaurants, and any other department.
  • Assist
    in delivering all aspects of our food and beverage service to guests across all
    hotel and spa areas, particularly the service of cocktails.
  • Answer
    guest queries in a polite and helpful manner.
  • Coordinate
    with bar staff to ensure the availability of all beverages.
  • Handle guest complaints, responding accordingly or escalating as
    required to ensure the complaints procedure is followed and service recovery
    results in a satisfied guest.
  • Maintain compliance with applicable health and safety standards,
    dress code, and other serving standards.
  • Undertake new or refresher training sessions as required.


Personal
Specification:



Essentials



  • Previous
    experience in a similar role within the hospitality industry. 
  • Knowledge
    of a variety of beverages, including cocktails.
  • Good
    understanding of liquor licencing, food hygiene and quality standards.
  • Able to
    work under pressure and in a fast-paced environment.
  • Excellent interpersonal and communication
    skills.


Desirables



  • Experience with large volume covers. 
  • Food Safety Training.


Further Information:



  • We offer work on a casual, part-time, and full-time basis 
  • Full flexibility is key as you will be expected to work as and when
    necessary to meet the needs of the team and the business.


People say you can’t choose your family, well we choose you to be
part of ours.