Paediatric Performance Manager

4 weeks ago

London, United Kingdom Imperial College Healthcare NHS Trust Full time

Job summary

As the paediatric performance manager you will be responsible for the performance and clinic management of all clinical paediatric pathways. You will be responsible for supporting and monitoring the RTT performance of all paediatric sub-specialties and working closely with service coordinators, clinicians, administrators and service leads to ensure compliance to national standards.

Main duties of the job

You will maintain a high standard of work and use analytical thinking and methods. You will be responsible for accurate data capture, the continuous and effective validation of all 18 week referral to treatment (RTT) pathways. The post holder will

be expected to support the management of both Inpatient and Outpatient waiting lists.

As the performance manager you will be responsible for reviewing the department's capacity and demand models and where necessary implement new clinics/sessions for all sub specialties. A key part of this role is to ensure that patient pathways are managed in a timely manner, within access timeframes, ensuring that patients are booked in to relevant clinics and sessions as appropriate with clinical guidance.

The post holder will work closely with the relevant consultants, clinical team and other health professionals and management to ensure that patients are given appropriate appointments and receive a high quality service.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

Person Specification

EDUCATION

Essential

Degree level qualification or equivalent training and/or experience

SKILLS/ABILITIES

Essential

Ability to prioritise and delegate tasks appropriately Ability to work under pressure and meet tight deadlines Able to identify areas for improvement and implement processes as appropriate Dealing professionally, promptly and sensitively with escalated problems, issues and complaints

EXPERIENCE

Essential

Knowledge of administration procedures and computerised software Knowledge of administration procedures and computerised software Experience in managing patient Pathways Provision of management Information.

Desirable

Experience of coordinating a service, project group or large work stream Operational experience in a managerial role. Staff management including objective setting and appraisal, performance review & people development.

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