Bank Worker – Somerset or North Somerset
1 month ago
Job summary
We have an opportunity for a professional and competent reception and facilities assistant to join our team in our central Bristol office. You will understand the needs of our client group and promote the values and principles of our organisation with every interaction.
Main duties of the job
You will work alongside reception and facilities colleagues to provide an effective service for clients and staff. You will assist with general office tasks, distribute IT and office equipment, maintain the cleanliness of communal areas and conduct routine health and safety checks.
About us
Second Step is a leading mental health charity in the Southwest offering housing, support and hope to people with mental health and other support needs. Our vision is that we believe in a world where everyone affected by mental health support needs can create a positive future. We promote mental health and wellbeing by supporting people and communities to build brighter futures.
Job description
Job responsibilities
Manage the provision of an effective reception service by ensuring that all incoming calls and emails are answered in a timely manner and directed to the right recipient efficiently and that visitors are treated in a courteous manner Maintain the presentation and cleanliness of the office throughout the day, reporting issues as required. Manage the postal system by ensuring that incoming post is opened, date stamped and distributed and that outgoing post is administered for daily collection. Provide an effective administration and facilities support service as and when required Undertake general office duties including filing, photocopying and other administration tasks as required
Person Specification
Experience
Essential
Experience of working in a multi skilled role Proven experience of providing reception, facilities or administration services Proven experience of successfully communicating with different types of people-
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