PCN3 Care Coordinator

2 weeks ago

Barnet, United Kingdom Barnet Federated GPs CIC Full time

Job summary

An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening.

PCN3 consists of 7 GP practices with a population of over 70,000 patients. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care. We have a strong PCN leadership team.

We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, care co-ordinators, many other AHPs working alongside our GPs, Nurses and extended practice teams.

Preference for full time , but flexible working will be considered.

* option if interested to also work Saturday and evening as part of the Enhanced Access Service

Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

Main duties of the job

The role will work closely with the PCN Head of Business Development & Transformation, Clinical Director, PCN Team leader, PCN Administrative Ops team, Clinical Leads, GP Practice Managers, PCN Practice Managers.

The role will have a focus on the Coordination & facilitation of workstreams identified by the PCN. To work with hard-to-reach groups to support and engage participation in screening.

Actively follow up those patients who have failed to attend for screening, to achieve improvements in compliance.

To maintain the necessary safety netting protocols for practices and PCN to evidence assurance

To complete the required assurance reporting submissions under DES/QOF/IIF

We require enthusiastic Care Coordinators who will complement the team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team role requires a caring, dedicated, reliable and patient focused individual who has strong communication skills

This role is a dynamic, flexible role, which will develop over time in response to the needs of the practice, PCN and NHS requirements.

About us

Barnet Federated GPs CIC (BFG) is a not for profit organisation, putting GPs and healthcare professionals at the forefront of Primary Healthcare provision in Barnet.

The Federation is building a large clinical and non clinical team who will work as one in developing Primary Care Services in Barnet for its approximate 425,000 patients and support its Primary Care Networks.

Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas

Job description

Job responsibilities

The role will work closely with the PCN Business Manager, Clinical Director, PCN Team leader, PCN administrative team, Clinical Leads, GP Practice Managers, PCN Practice Managers

The role willhave a priority focus on the Coordination & facilitation in one of the specialityareas for the PCN.

To undertake proactive reviews in line with approved frameworks for those patients within the speciality cohort

To support practices and PCN develop and review a robust electronic safety netting system.

Support the patient process in the 2 weeks wait pathway ensuring that appropriate patient information literature has been provided and that the patient is in being seen under the 2-week pathway.

To attend MDT where required to support coordination & facilitation of patients coordinated care.

To review and monitor screening data for aligned practices.

To work with hard-to-reach groups to support and engage participation in screening.

Further information on the JD and Person Specification

Person Specification

Knowledge and skills

Essential

Must be able to prioritise own work effectively Must be able to assist other members of the PCN team as and when required (for example, working with Care Coordinator colleagues PCN Team Leader/Admin Team/Business Manager) Problem solving skills and ability to respond to sudden unexpected demands Ability to analyse facts and summarise information Adaptability, flexibility and ability to cope with uncertainty and change Effective organiser, influencer and networker Demonstrates a strong desire to develop the PCN and to make a difference to patient care

Desirable

Project management experience

Experience

Essential

Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality. Experience with MS office packages

Desirable

Knowledge of working in or with primary care An understanding of PCNs Knowledge of administrative polices and procedures Minute and note taking experience Experience of EMIS Familiar with the Direct Enhanced Service (DES)

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