Clinical Team Administrator

Job summary

The Specialist Continence Advisory Service are looking to recruit an experienced Clinical Team Administrator. You will be joining a friendly, dynamic and professional multi-disciplinary team who work with patients who are experiencing continence issues. Our team covers the Nottinghamshire locality and your role will be based at our Tuxford Clinic in Tuxford.

This role requires an experienced administrator to provide an efficient and comprehensive admin service to support the multi disciplinary team. The role would suit someone who is highly motivated, able to work on their own initiative and has a flexible and adaptable approach with excellent multi-tasking abilities. As part of your induction and development, you will be trained to ensure you have in-depth knowledge around working as part of The Specialist Continence Advisory Service.

Our core business hours are to Monday to Friday. Although the post is advertised as full time, consideration can be given to part time / job share if this meets the needs of the service. Our admin team are currently work in the office base.

Main duties of the job

Clear and effective communication skills Flexible approach to working practices Ability to prioritise workload Time management skills Ability to work without direction supervision Ability to communicate with clients, carers, staff and visitors in an appropriate manner Flexibility to cover admin colleagues Excellent telephone manner Ability to follow instruction and guidelines Knowledge of Confidentiality and the Data Protection Act Ability to demonstrate an understanding of Equality and Diversity principles Experience of working with both clinical systems and databases, Microsoft Office and minute taking. Previous secretarial / administration experience

About us

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you

#TeamNottsHC

Job description

Job responsibilities

To provide efficient administrative support to the clinical team to support with the clinical pathways within The Specialist Continence Advisory Service. This will involve co-ordinating requests for medical devices and products in line with current care plans and treatment, maintaining data, liaison and correspondence with internal and external agencies to ensure that results are processed and interpreted in a timely manner, Time management, prioritison and attention to detail are essential to this role. You will support in maintaining communication links between GPs, Consultants, other members of the multi-disciplinary team and other agencies involved in the care of the patient, so a high standard of verbal and written communication skills are essential.

To deal with patient queries in an appropriate, sensitive, confidential and timely manner.

You will also at times be asked to support the wider clinical secretarial team to undertake general office duties which will include answering the telephone, taking messages, photocopying, dealing with post, electronic filing, scanning, uploading and associated duties in an efficient and timely manner.

To undertake any other duties which may reasonably be regarded as within the nature of the duties and responsibilities / grade of the post as defined, subject to the proviso that normally any changes of a permanent nature shall be incorporated into the job description in specific terms.

Please note this post does not meetskilllevel required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above,however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevantskill and paycriteria here Immigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - (

Person Specification

Values and behaviours

Essential

All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation

Qualifications - Academic / Craft / Professional

Essential

OCR/text processing level III or equivalent in typing. Educated to NVQ Level 3 standard or equivalent

Desirable

Medical Terminology Audio typing

Training

Essential

Microsoft Office ie Database, Excel, Word, Powerpoint Minute Taking

Experience

Essential

Experience using Microsoft office Working as part of a team and working unsupervised. Previous secretarial / administration experience. Minute taking Working within a high level customer service role.

Desirable

RIO/patient database inputting Experience working within the NHS

Skills

Essential

Ability to work without direction supervision and prioritise own workload . Ability to communicate with clients, carers, staff and visitors in an appropriate manner . Excellent telephone manner . Administrative skills Interpersonal skills

Contractual Requirements

Essential

To work in different localities / bases throughout Nottinghamshire - providing cover and assistance wherever necessary

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