Receptionist
1 month ago
Job summary
Dingle Park Practice have a vacancy for a full time receptionist. Our reception roles are varied and interesting, all applicants should be self motivated and dedicated to proving excellent customer service. The successful candidate would be someone who enjoys working in a fast paced environment who can provide compassion and support to our patients. Excellent communication and team working skills are essential. If you think this sounds like you please apply.
Main duties of the job
Handling all appointment requests from patients by telephone or face to face
Processing repeat prescription request in accordance with practice guidelines
Dealing with patients queries
Completing tasks
Communicating with Pharmacies and other outside agencies
Liaising with Drs/nurses were necessary
Registration of new patients
About us
Dingle Park Practice is a busy surgery located in L8 (south Liverpool) consisting of 4 GP partners, 2 Drs. 2 Physican Associates, a nursing team, phlebotomist, HCA, Pharmacist & Social Prescriber.
Job description
Job responsibilities
Handling all appointment requests from patients by telephone or face to face
Processing repeat prescription request in accordance with practice guidelines
Dealing with enquiries, making new and follow-up appointments and generally advising patients on non clinical matters
Completing tasks
Communicating with Pharmacies and other outside agencies
Liaising with Drs/nurses were necessary
Sorting and distributing incoming mail
Receiving samples, logging and ensuring the correct forms accompany them to the Laboratory
Receiving and recording telephone messages for the Dr/Nurse/Managers
Registration of new patients
Person Specification
Qualifications
Essential
Good literacy, numeracy & skills
Experience
Essential
Must have excellent telephone and communication skills. Ability to multitask
Desirable
Must be computer literate EMIS trained desirable but not essential (training given)-
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