Account Director

4 weeks ago

London, United Kingdom Car & Classic Full time

Aboutyou
You are an experienced personableoutgoing sales professional with a passion for buildingrelationships with clients both over the phone and face to face.You thrive when picking up the phone to call potential clientsdiscussing our products and their value or simply gatheringfeedback on our services.

You specialise inmaintaining a client portfolio in a B2B sales environment. You aredetailoriented in your work and able to follow a process and recordinteractions within a CRM. If you have direct experience withacquiring new customers and successfully retaining repeat businessthen we would love to speak withyou.


Aboutthe role
Our first role in a new AccountManagement team responsible for building relationships with dealersand enabling their business growth through our Dealer Subscriptionsproduct. Youll be reaching out to existing trade contacts andprospecting new leads from trade customers to discuss how they willbenefit from listing their stock on ourmarketplace.

You will report on customerengagement with trade listings to demonstrate the value of our siteto sellers. Visiting Dealerships to build relationships andmanaging renewal periods to retain their business. All interactionsand subscription details will be accurately logged within thesystem.


Aboutus
Car& Classic is one of the largest automotive marketplaces inthe world. Were lucky to have thousands of usergenerated listingssubmitted monthly with content gems from James Bonds Aston DB5 toElvis Presleys Cadillac. The site is old launched in 2005 but undernew VCbacked ownership since 2018 and on an exciting tripledigitgrowth journey to bring classic vehicle transactionsonline.

Our culture is incredibly important tous. Were lucky enough to have built the team from scratch with afocus on enjoying the daytoday diversity inclusion and highperformance. Despite being an entirely distributed business webuild strong connections as colleagues and have created a fun andhighperforming culture.

Were looking for anAccount Director who has good relevant experience and wants to maketheir mark in a rapid growth business where they can make a realdifference whilst enjoying the environment andculture.


Roleandresponsibilities:

  • Buildingand maintaining excellent relationships with Trade sellers/clientsensuring a renewal retention rate of85%.

  • Acquiring 10 new Tradecustomers onto our listing subscriptions per month throughprospecting or your own book ofcontacts

  • Maximising thebenefit to our Trade customers and growing their account withus.

  • Organising and attendingface to face meetings with Tradesellers/clients

  • Maintainingaccurate records within a CRM and subscription managementplatform

  • Create reports oncustomer engagement for Trade sellers/clients

  • Follow up with Tradesellers/clients to review our service and secure subscriptionrenewal


Theskills attributes and experience you musthave:

  • B2BSales: Experience working in B2B sales ideally inthe automotive industry working with independentdealerships.

  • Prospecting:Experience in generating sales relationships from scratch throughmultiple channels such as outboundcalls.

  • Targets& KPIs: Demonstrable experience working andexceeding in a targetdrivenenvironment.

  • RelationshipBuilding: Excellent customer service skills able tobuild longlasting relationships with clients.

  • Communication& Presentation: Excellent verbal and writtenEnglish and highlevel communication skills.

  • Proactive:A handson getstuffdone actionorientatedapproach.

  • Passionate:Interest in classic cars is abonus.


Whatdo you get (remuneration &benefits)

  • Competitivebase salary commission

  • Carallowance

  • Stockoptions

  • All the equipmentyou need to get the jobdone

  • Flexible working workwhere and when you want in order to get the jobdone

  • Access to freecounselling therapy and mental health support viaSpill

  • Professionaldevelopment allowance

  • Lifecover

  • SmartHealth

  • Generous parentalleave

  • 33 days holiday(including bank holidays)

  • Ability to make your mark on a fastgrowingstartup


Ourapplication process
Every role is crucialto us at this stage of our growth. Once you decide to apply youllbe presented with a series of questions. The answers to thequestions are the difference between your application beingprogressed or not. Please do give them your time and effort whenanswering.

Good luck with yourapplication and thank you in advance for your interest in joiningus at Car &Classic.


Car& Classic Limited is an equal opportunityemployer
Equality diversity and inclusionare integral parts of our culture. We recognise and celebrate thevalue and impact diversity brings to our company and are committedto ensuring this is a consistent focus for which we hold ourselvesresponsible. We are committed to treating all applicants fairly andequally and encourage candidates from all backgrounds to apply forthis role.

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