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Customer Service Adviser

3 months ago

Bristol, United Kingdom HAYS Full time
Customer Service Adviser

Your new company 
Educational organisation in Bristol. 
Your new role 
The organisation are looking for a number of Customer Service Advisers to start on a project on Monday 12th August for 8–12 weeks. Hours of work are Monday to Friday, 09:00-17:00. Pay for the role is £13.32 per hour + holiday. Main duties of the role include:

  • Make proactive contact with customers by phone and email to provide advice or support
  • Assist students to access relevant information about services
  • Logging all conversations into the CRM system
  • Arranging appointments for students to see specialist support staff if necessary
What you'll need to succeed 
  • Experience of working in a front-line customer service role
  • Excellent communication skills
  • Ability to work in a busy and demanding environment
  • Problem-solving skills
  • Proficient using Microsoft Office 


What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4571235