Resident Liaison Officer

5 days ago


Reading, United Kingdom Wates Full time

We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Reading area working on social housing decarbonisation fund. You will be delivering support to our residents on our social housing contracts.

Key Accountabilities will include:


  • Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.
  • Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.
  • Ensure a consistent approach to customer care is adopted,
  • Manage the Tenant’s Complaints procedures as a point of escalation.
  • Maintain and update the on-site Database to reflect on-going works.

You must have a full UK driving licence with access to a vehicle.

You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills.



  • Reading, United Kingdom Build Recruitment Full time

    Resident Liaison officer - Reading BerkshireMust have driving license and access to own vehicle.We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on a planned maintenance project in Reading, Berkshire. Based sites across RG2 postcode you will be a vital link between...


  • Reading, United Kingdom Build Recruitment Full time

    Resident Liaison officer - Reading Berkshire Must have driving license and access to own vehicle. We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on a planned maintenance project in Reading, Berkshire. Based sites across RG2 postcode you will be a vital link...


  • Reading, United Kingdom Build Recruitment Full time

    Salary: £32.5k - 33k per year + car allowanceReference: 31474Resident Liaison officer - Reading BerkshireMust have driving license and access to own vehicle.We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on a planned maintenance project in Reading, Berkshire....


  • Reading, United Kingdom Wates Group Full time

    The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Reading area working on social housing decarbonisation fund. You will be delivering support to our residents on our social housing contracts. Key Accountabilities will include: Set up,...


  • Reading, United Kingdom Novus Property Solutions Ltd Full time

    **Contract Liaison Officer** **Based**: Basingstoke office working on Site around Berkshire and surrounding areas - Typically working 37.5 hours per weeks Monday to Friday** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and...


  • Reading, Reading, United Kingdom Novus Property Solutions Ltd Full time

    Contract Liaison OfficerBased: Basingstoke office working on Site around Berkshire and surrounding areas Typically working 37.5 hours per weeks Monday to Friday**Our Contract Liaison Officers sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills...


  • Reading, Reading, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

    We are looking for a new team member for the role of Client Liaison Coordinator to assist in our sales and marketing operations at our upscale residence in Caversham. Your main responsibilities will include overseeing resident move-ins and handling new resident paperwork, all while prioritizing meeting targets and providing top-notch customer service. What...


  • Reading, United Kingdom HAYS Full time

    Supporter Liaison Officer Supporter Liaison Officer – Permanent Role (With Opportunity to Part-time)Responsibilities:Evaluate the entire customer journey and recommend enhancements, benchmarking against the business’ brand values.Develop and ensure good customer service practices across all levels of the business.Maintain and communicate the Business’...


  • Reading, Berkshire, United Kingdom HAYS Full time €27,500

    Supporter Liaison Officer Supporter Liaison Officer – Permanent Role (With Opportunity to Part-time) Responsibilities: Evaluate the entire customer journey and recommend enhancements, benchmarking against the business’ brand values. Develop and ensure good customer service practices across all levels of the business. Maintain and communicate the...


  • Reading, Berkshire, United Kingdom HAYS Full time €27,500

    Supporter Liaison Officer Supporter Liaison Officer - Permanent Role (With Opportunity to Part-time) Responsibilities: Evaluate the entire customer journey and recommend enhancements, benchmarking against the business’ brand values. Develop and ensure good customer service practices across all levels of the business. Maintain and communicate the...


  • Reading, United Kingdom South Central Ambulance Service Full time

    **Hospital Liaison Officer - Reading** We are recruiting for a full time Patient Transport Service (PTS) Hospital Liaison Officer (HLO) for The Royal Berkshire Hospital Reading. You will be the main point of contact between PTS and hospital clinics and wards. You will respond to and resolve issues concerning PTS provision, patient mobility, utilisation of...


  • Reading, United Kingdom Hays Accounts and Finance Full time

    Supporter Liaison Officer - Permanent Role (With Opportunity to Part-time) Responsibilities: Evaluate the entire customer journey and recommend enhancements, benchmarking against the business' brand values. Develop and ensure good customer service practices across all levels of the business. Maintain and communicate the Business' Customer Charter to...


  • Reading, Reading, United Kingdom BU-UK Infrastructure Full time

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and...


  • Reading, United Kingdom Hays Specialist Recruitment Limited Full time

    Supporter Liaison Officer - Permanent Role (With Opportunity to Part-time)Responsibilities: Evaluate the entire customer journey and recommend enhancements, benchmarking against the business' brand values.Develop and ensure good customer service practices across all levels of the business.Maintain and communicate the Business' Customer Charter to staff and...


  • Reading, United Kingdom ONE PROPERTY RECRUITMENT LTD Full time

    One Property Recruitment are seeking a Resident Services Associate for one of the leading Build to Rent managing agents based in the UK. You will be managing one of the most well established and successful developments in the area, so a passion for customer service and the development offering will be a must. You will be surrounded by a great team who work...


  • Reading, United Kingdom St Mark's Academy Full time

    **Job Reference #** EDV/2023/O/67859 **Location** Ryeish Green, Reading, Berkshire, RG7 1ER **Contract Type** Permanent **Contract Term** Part-Time **Salary** £24,054.00 - £26,845.00 Annually (FTE) RG4 SCP 11-17 **Closing Date** Midnight, 3rd Nov 2023 **Start Date** 8th January 2024 **Positions Available** 1 **Interview Date(s)** 13th...


  • Reading, Reading, United Kingdom South Central Ambulance Service NHS Foundation Trust Full time

    Hospital Liaison Officer - ReadingWe are recruiting for a full time Patient Transport Service (PTS) Hospital Liaison Officer (HLO) for The Royal Berkshire Hospital Reading. You will be the main point of contact between PTS and hospital clinics and wards. You will respond to and resolve issues concerning PTS provision, patient mobility, utilisation of...


  • Reading, United Kingdom University of Reading Full time

    We are looking for a collections professional, with a passion for engaging students with archive and rare book collections, to deliver our collections-based teaching sessions. The post holder will be responsible for coordinating and delivery of teaching support for academic teaching with archive, rare books and object collections; compiling data relating to...


  • Reading, Reading, United Kingdom University of Reading Full time

    We are looking for a collections professional, with a passion for engaging students with archive and rare book collections, to deliver our collections-based teaching sessions.The post holder will be responsible for coordinating and delivery of teaching support for academic teaching with archive, rare books and object collections; compiling data relating to...

  • Surveillance Systems

    2 months ago


    Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Following expansion of the inpatient administration team's responsibilities, an opportunity has arisen for an enthusiastic Surveillance Systems (CCTV) & Police Liaison Administrator. This role will be based at Prospect Park Hospital in Reading and will cover normal office hours Monday to Friday. You will support the Hospital by acting as a liaison between...