Current jobs related to Customer Support Adviser - Cobham - NFU Mutual
-
Self-employed Financial Adviser
4 months ago
Cobham, United Kingdom 808 Group Full time**Job Title**:Self-Employed Financial Adviser **Location**:Cobham, Surrey, United Kingdom **About Us**:Our client is a leading provider of holistic financial advice based in Surrey. With a commitment to excellence and a client-centric approach to their high-net-worth client base. They offer comprehensive financial planning services tailored to meet the...
-
Customer Advisor
4 months ago
Cobham, United Kingdom Boots Full timeSummary Job Reference: 228357BR - Job Reference: 2 2 8 3 5 7 B R Cobham, High Street Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your...
-
Customer Advisor
3 months ago
Cobham, United Kingdom Boots Full timeSummary Job Reference: - 228357BR Cobham, High Street Fixed Term 37.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...
-
Customer Advisor
3 months ago
Cobham, United Kingdom Boots Full timeSummary Job Reference: - 224167BR Cobham, High Street Fixed Term 20 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working...
-
Customer Advisor
4 months ago
Cobham, United Kingdom Boots Full timeSummary Job Reference: - 219976BR Cobham, High Street Permanent **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the...
-
Customer Service Advisor
3 months ago
Cobham, United Kingdom The Grounds Care Group Full timeThe Grounds Care Group is an established Grounds Maintenance, Gritting and Invasive Weed Management Company working with multiple multi-sector clients across the UK. Our business is growing and we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. In this role, you will be responsible for providing...
-
Customer Service Representative
2 weeks ago
Cobham, Surrey, United Kingdom SSP Group Full timeJob Summary:We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be responsible for providing exceptional customer service, ensuring a clean and safe environment, and collaborating with colleagues to deliver smooth and efficient operations.Key Responsibilities:Engage with...
-
Customer Service Representative
3 weeks ago
Cobham, Surrey, United Kingdom SSP Group Full timeJob Summary:We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be responsible for providing exceptional customer service, ensuring a clean and safe environment, and collaborating with colleagues to deliver smooth and efficient operations.Key Responsibilities:Engage with...
-
Customer Service Director
2 weeks ago
Cobham, Surrey, United Kingdom Avery Healthcare Full timeAbout the RoleThe Customer Service Manager will play a key role in supporting the General Manager by leading the sales process and coordinating all admissions and discharges with the Home Administrator.Key ResponsibilitiesGreet visitors and clients in a professional and courteous manner.Ensure the Front of House team adheres to company policies when...
-
Customer Service Director
2 weeks ago
Cobham, Surrey, United Kingdom Avery Healthcare Full timeAbout the RoleThe Customer Service Manager will play a key role in supporting the General Manager by leading the sales process and coordinating all admissions and discharges with the Home Administrator.Key ResponsibilitiesGreet visitors and clients in a professional and courteous manner.Ensure the Front of House team adheres to company policies when...
-
Customer Service Advisor
3 months ago
Cobham, United Kingdom Avery Healthcare Full time**About The Role**: **Silvermere Care Home** located in **Cobham **is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.** **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting...
-
Customer Service/contract Administrator
4 months ago
Cobham, United Kingdom Connect 2U Recruitment Ltd Full timeConnect 2U Recruitment are currently seeking an experienced Customer Service/Contract Administrator for one of our Garden Maintenance orientated clients based in Cobham, KT11. **JOB OUTLINE** The **Customer Service / Contract Administrator’s** role is to support the contract manager and accounts manager with the day-to-day management of their internal...
-
Customer Service Ambassador
1 week ago
Cobham, Surrey, United Kingdom whitbread Full time{"h1": "Receptionist - Cobham Premier Inn", "p": "As a Receptionist at Cobham Premier Inn, you will be the friendly face of our hotel, using your customer service skills to welcome guests and make their stay with us unforgettable. You will be part of the UK's leading hospitality business, Whitbread, and will have the opportunity to develop your skills and...
-
Customer Service Ambassador
1 week ago
Cobham, Surrey, United Kingdom whitbread Full time{"h1": "Receptionist - Cobham Premier Inn", "p": "As a Receptionist at Cobham Premier Inn, you will be the friendly face of our hotel, using your customer service skills to welcome guests and make their stay with us unforgettable. You will be part of the UK's leading hospitality business, Whitbread, and will have the opportunity to develop your skills and...
-
Customer Service Representative
3 weeks ago
Cobham, Surrey, United Kingdom whitbread Full timeUnlock Your Potential as a Receptionist with WhitbreadWe're seeking a skilled and enthusiastic Receptionist to join our team at Cobham Premier Inn. As a Receptionist, you'll be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.About the Role:Customer Service Expertise: Utilize your...
-
Customer Service Representative
2 weeks ago
Cobham, Surrey, United Kingdom whitbread Full timeUnlock Your Potential as a Receptionist with WhitbreadWe're seeking a skilled and enthusiastic Receptionist to join our team at Cobham Premier Inn. As a Receptionist, you'll be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.About the Role:Customer Service Expertise: Utilize your...
-
Part-Time Financial Services Coordinator
2 weeks ago
Cobham, Surrey, United Kingdom JML (Financial ) Associates Ltd Full timeWe are a well-established financial advisory firm, JML (Financial) Associates Ltd, providing expert financial advice and personalized service to our clients. We are seeking a dedicated and organized individual to support our financial adviser in a Part-Time Financial Services Coordinator role.This role involves providing administrative support to our...
-
Customer Care Team Leader
3 months ago
Cobham, United Kingdom Bruce's Full timeJob Advert Are you ready to dive into a world where wagging tails, wet noses, and boundless enthusiasm are your daily companions? If so, then keep reading! Here at Bruce’s we are looking for a Full Time Customer Care Team Leader in our Cobham centre. About Us Founded in 2008, we have become the UK’s recognised leader in Doggy Day Care and are fluent...
-
Cobham, Surrey, United Kingdom Pegasus Homes Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Service and Facilities Assistant to join our team at Pegasus Homes. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities.Key Responsibilities:Provide exceptional customer service to our...
-
Cobham, Surrey, United Kingdom Pegasus Homes Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Service and Facilities Assistant to join our team at Pegasus Homes. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities.Key Responsibilities:Provide exceptional customer service to our...
Customer Support Adviser
4 months ago
Customer Support Adviser
Insurance role with full training + development + progression opportunities
Monday-Friday 9am-5pm. No weekends
Join a thriving team passionate about employee engagement
About the Role
As an NFU Mutual Customer Service Advisor you’ll be the backbone of the team in our Cobham Agency where you’ll deliver the best possible customer service to new and existing customers. This is a truly varied role where you’ll have the opportunity to focus on your own continuous development.
We’re a team that puts our customers at the heart of everything we do. It’s what we’ve built our reputation on and as a Customer Service Advisor you’ll focus on bringing your personality to the role and establishing long term, effective relationships with new and existing customers. We’re all about warm personalities, quality conversations and a customer-first attitude, so you’ll be fully trained before promoting and selling NFU Mutual products and services that meet our customer’s needs.
As part of our thriving team, you’ll handle a wide range of general insurance queries, both face to face and over the telephone. Whilst building great relationships, you’ll cross-sell our varied product range to give our customers a service that truly suits their needs whilst maximising sales opportunities.
In our commitment to providing exceptional service to our customers, we aim to offer comprehensive support for their various financial requirements. To actively contribute to this endeavour, you’ll promote the array of services offered by our Financial Advisors. Your objective will be to cultivate customer interest in these services, ultimately leading to the scheduling of appointments with our Financial Advisors.
We’ll provide everything you need to develop your knowledge and skills to ensure you provide the best possible service to our customers when discussing NFU Mutual products and services professionally and compliantly.
Always delivering a consistently good experience to customers, you’ll meet the requirements and standards of NFU Mutual, the Training and Competence Scheme and our regulators.
This role is subject to the requirements of the Insurance Distribution Directive. Role holders will be required to evidence ongoing relevant continuous professional development, along with re-screening to evidence that Good Repute standards are maintained. Further information can be found in the FCA Handbook.
About You
Whatever your background, you’re enthusiastic, with a strong willingness to learn and open to new ideas. You bring an approachable style to building relationships with customers and colleagues alike. You’re patient and reassuring, and always willing to go at the customers’ pace. You can communicate effectively in writing and verbally, with a strong attention to detail and excellent phone manner. You’ll make our insurance customers feel comfortable, whether you’re discussing a policy renewal, answering general queries, or looking at new insurance opportunities. To join our team, you will have:
Experience working with a customer service environment
Experience of working within a regulated environment would be desirable however not essential as we will provide you with all of the training you need to be successful within this role
Demonstrate strong organisational skills and effective time management
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Rewards & Benefits
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
Salary up to £27,000 per annum
Annual bonus (up to 10% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership – subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering - volunteer in the community for one day each year
Unlimited access to Refer a Friend £500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024 and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
