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Administration Assistant

4 months ago

Bradford, United Kingdom Anchor Hanover Full time
Administration Assistant 17.5 hours Up to £22,653 per annum, pro rata

Reporting to the Location Manager, there will be ample opportunity to shine and build on your already impressive abilities as you provide a responsive and effective administrative service. Specifically you will:

Support the Estate Manager across the full spectrum of administrative tasks - including filing, photocopying, taking telephone calls, record-keeping and income collection Deal with all aspects of estate management - such as arrears, voids and repairs Deputise for the Estate Manager when needed Deal with estate enquiries and produce information for residents - including newsletters Liaise skilfully with residents, staff, contractors, stakeholders and partners, as required

About you

We are looking for a highly efficient, organised administrator who is keen to use their skills in a socially responsible setting. To succeed in this role you will need:

An understanding of and empathy with the needs of older people The ability to work as part of a team and on your own Outstanding organisation and communication skills A good standard of general education, alongside IT literacy To be a practical person with common sense and initiative

We need people who share our values, people who are friendly, customer focused, calm and have the ability to work with a wide range of people. Being computer literate is also essential.

Our customers are at the heart of everything we do. We believe they should be able to choose how they live in later life. This means listening carefully so we can shape our homes and services around their changing needs and concerns.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts Mental health support Flexible working options

Finance

Pension plan – contribute between 4% and 8% and we’ll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities