Stock and Till Assistant

4 weeks ago


Plymouth, United Kingdom Lush Full time
DescriptionDiversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

The role
Seasonal Stock and Till Assistants work at the forefront of our business and play a crucial part in creating the ultimate experience for our guests, and offering the best customer service on the high street, at our busiest time of the year. You need to be an excellent team player who is ready to receive and give feedback to all members of the team to build on our skills.

Key Information

Hours available:
18+ hours per week
Application Deadline: 5th November 2024

90 Muinet Trial Shift: 9th or 10th November 2024
Start Date: 13th November 2024

End Date: 29th December 2024
Key Responsibilities
  • Providing 5-star customer experience consistently, going above and beyond for our customers to be a day maker
  • Operating our till systems - you will be cash-handling trained
  • Stocking products on the shop floor, ensuring our products are clean and inviting to customers
  • Being adaptable and solutions-focused, as no two days in retail are the same

Skills and Experience Flexible: Able to offer availability to work over a minimum of 3 days, including at least one weekend day

Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.

Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.

Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.

Problem-solving: Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and ensuring customer satisfaction.

Organisation:
Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.

Customer Service: A genuine passion for delivering exceptional customer service and understanding customer needs

Nice to have but training will be provided:
Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices
Benefits
  • Holiday allowance
  • 50% discount on Lush products and spa treatments
  • Profit-based bonus
  • Complimentary spa treatment*
  • Pension scheme
  • Paid day off for your birthday
  • Cycle to work scheme
  • Discounted rail and bus season tickets 
  • Employee assistance programme
  • 6 months’ full pay for parental leave (primary caregiver)*
  • Financial childcare support on return to work*
  • Flexible working
*qualifying period & hours required Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business. 

In the UK we currently have offices located in Poole, Dorset and Soho, London.

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