Showroom Host

7 months ago

Leicester, United Kingdom Sturgess Motor Group Full time

Showroom Host / Receptionist - Flexible Hours

We have a fantastic new opening for a Showroom Host/Receptionist at Multi-franchise branch based at Aylestone Road.

You will be an integral part of the team, being first point of contact for our customers coming into our retailers.

With our customers being at the heart of everything we do, we are looking for dedicated individuals who can listen to and assess customers’ needs and direct them appropriately.

It is vital you ensure that all customers are greeted promptly, smoothly directed to the correct team member if required and that they are made to feel comfortable throughout their visit.

Job Responsibilities

Being the first point of contact for our customers and professionally representing the site. Meeting and greeting our customers ensure a warm welcome. Managing all customer calls through a busy switchboard and dealing with enquiries promptly, ensuring customers are directed to the most suitable individual Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of Contributing to a positive working and team environment. Assisting with general administrative duties in the dealership with accuracy and attention to detail This position involves handling a high volume of telephone calls so professional standards, particularly accuracy, must be maintained at all times. You will play an active part in watching for customers on the Car Sales pitch. Salesmen will need to be informed when customers are looking around outside.

About You

A polite and helpful manner with a smart appearance Good communication skills and professional telephone manner High customer satisfaction drive Confidence to deal with complaints and issues Has initiative and can self-manage Computer literate, good knowledge of Microsoft Office Methodical and organised with attention to detail Excellent interpersonal skills.

Hours

We have several shifts available, including full-time and part-time positions, as well as AM and PM shifts on weekdays and weekends.

Salary

£11.44 per hour

Location

Aylestone Road, Leicester, LE2 7QN

If you are a great team player, good at multi-tasking and have the drive, talent, character and attitude to give exceptional customer service, this could be the job for you

About Us

The Sturgess Motor Group has a long-established history as a leading car dealer in Leicestershire. Originally founded in 1897 by Walter E. Sturgess, Sturgess Motor Group has grown to become one of the oldest family-operated motor dealers in the UK and also one of the most respected names in UK motor retailing.

With a strong reputation for outstanding customer service in the local community and a reputation as a leading motor retailer in the wider community.

The Group strive to maintain a reputation as a professional company dealing in high quality vehicles and delivering exceptional customer service to drivers in Leicestershire.

A family-run company to this day, members of the Sturgess family are still actively involved in the running of the company. We are a happy, settled and well-motivated team who are totally dedicated to the needs of past, present and future customers.

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