Sales Support Administrator
3 weeks ago
Sales Support Administrator
Warrington (Hybrid working available)
Concerto (Part of Bellrock Group) is a fast-growing company, with a fast growing, proactive sales and marketing department. The Sales Team (Sales & Marketing Director, BDMs; Bid Manager and SDRs) require sales administration support to allow them to proactively manage customers and attending a busy diary of meetings and events. We are looking for a super-efficient Sales Support Administrator to support our sales team.
How will you be the change?
- Provide admin support to the wider team, including but not limited to:
- Bid support for the Bid Manager
- Research prior to meetings
- Pulling customer documents together based on templates
- Chasing customers for prompt onboarding
- Updating HubSpot our CRM on behalf of the sales team
- Helping with event organisation where required, arranging couriers etc where needed to get event equipment to the right place at the right time
- Conducting market research and adding prospect data to HubSpot
- Manage the sales inbox. Whereas the SDR Team will pick up incoming leads, the other emails need sorting and forwarding as appropriate throughout the day
- Support the Meeting process by creating invitations, slide decks with the support of Marketing, and tracking meeting progress.
- Help with the reporting and forecasting from HubSpot, creating dashboards, reports and analysis on team performance against targets and KPIs.
- Support the Sales and Marketing Director as required with administrative tasks.
- Support the BDMs with administrative tasks related to pipeline management and deal closure.
Skills & Qualifications
Essential:
Exceptional verbal and written communication skills
Proven work experience in an administrative role
High attention to detail
Excellent organisational and multitasking skills
Ability to prioritise own workload
Proficient in Excel, Word, and Outlook
Confident with working in a busy environment
Desirable:
Being confident, thorough and collaborative
Experience in a busy working environment
Experience of working successfully in a team and also individually
Communicate effectively with third parties
Background in SaaS
About Concerto
Part of the Bellrock Group, Concerto has been a market-disrupting innovator of cloud-based software since 2004, delivering market-leading CAFM/IWMS solutions. Based in Stockton Heath, Warrington and Leicester, our technology is trusted by household names, such as John Lewis & Waitrose, Wagamama and University of Oxford, along with many other blue-chip and public sector organisations who rely on our technology to monitor and manage all aspects of property asset information, processes and risk.
Concerto is a well-established business with a solid financial base but has the agile mindset of a start-up. Having proven our technology in a highly competitive landscape and recently acquired new owners/investment, Concerto has plans to scale the business significantly.
What can we offer you? Be the perfect fit
Upon joining Bellrock, you can expect a comprehensive benefits package including:
- 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
- Salary exchange pension scheme
- Life cover
- Paid sick leave
- LifeWorks employee assistance and wellness program
- Enhanced maternity, paternity and adoption leave
- Salary sacrifice schemes: Cycle to work and Techscheme
- Holiday purchase scheme of additional 5 days per year
- Offers and discount scheme designed to save money on everyday shopping and essentials
- Healthcare Cashplan
- MotorSave Scheme
- Refer a friend
- Bright eyed
- Liftshare
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