Senior Caseworker

3 weeks ago


West Sussex, United Kingdom Victim Support Full time

Senior Caseworker

We have an exciting opportunity for a Senior Caseworker to join the Hate Crime Team in Sussex, working 30 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

County/Borough Sussex Office location Shoreham-by-Sea, West Sussex Full time/Part time Part time Hours per week 30 Work schedule Monday to Friday 9am-3:30pm Basic Salary £21,624.00 per annum (FTE £27,030.00 per annum) plus up to £1,000 per annum Line Manager Allowance (will be pro-rata for part time roles) Contract type Fixed Term DBS required? Yes End date (if fixed term) 31/03/2025 Police vetting required? Yes Closing Date 05/08/2024 Ref No 5690

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression

About the Role:

This role is a hybrid working role and is based at our office in Shoreham-by-Sea for a minimum of one day a week. As a Senior Caseworker in the Hate Crime Team you will: 

Effectively lead and develop a high quality, innovative and pro-active hate crime service for victims and witnesses. Manage a team of specialist hate crime caseworkers, providing regular supervision, case management review and support.  Have experience in working with vulnerable adults and/or families Ensure that services are delivered in accordance with the service specification and performance targets set by the services funders, in line with Victim Support’s policies, procedures, business process and plan. Ensure that the service prioritises the safety, security and dignity of service users. Provide advice and guidance on risk, safeguarding issues and information sharing GDPR concerns. Have a successful track record of building effective working relationships across internal and external stakeholders.

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