Multi-Skilled Operative

We are delighted to advertise the opportunity to become a Multi-Skilled Operative at Camphill Village Trust.

As a national charity and not-for-profit organisation, Camphill Village Trust (CVT) has for almost 70 years been providing a range of care, support and accommodation for people with learning disabilities, autism, mental health challenges and complex needs.  We support around 550 adults in nine communities and through Day Opportunities across England. 

Our aim is to empower people with disabilities to lead more connected, fulfilled lives with meaning and purpose. We call this ‘a life of opportunity’ and we believe that, with the right support, it is possible for everyone. Our approach is to provide Social Farms, Gardens and Craft opportunities utilising our natural environment and creating sustainable communities.

Camphill Village Trust has a truly unique rural and urban estate, with over 350 properties. The stock features artisan Stiener-design homes and buildings, through to listed period properties, former country estates, farmhouses and farm buildings. The quality of people’s home environment makes a difference to their wellbeing and we have a rolling programme to refresh and refurbish the homes of the people we support.

We are on an exciting journey to develop an Estates Directorate for the first time in the Trust’s 70 years. This is a unique opportunity to be a part of developing and delivering a professional in-house repairs & maintenance service.  You will be based on-site to deliver repairs and maintenance across the range of properties as part of the Property and Land Service team ‘PALS’

The following provides information and detail about the role, our locations and the type of person we’re looking for. If this sounds exciting to you and you have the passion, experience and skills to help us achieve our ambitious vision, we’d love to hear from you.

We look forward to meeting you.

Yours sincerely

Claire Twaites

Estate Director

Mark Duggan

Head of Assets & Compliance

About us

The Trust owns and manages a unique and complex portfolio of over 350 properties and other assets including, but not exclusively:

·Residential accommodation

·A mansion house

·Working farms and smallholdings

·Offices

·Workshops (Woodwork, Pottery, Craft, Art etc.)

·Cafes, creamery, post office

·Other service user support facilities

Location & Travel

Gloucestershire

Oaklands Park & Grange Village are located in the beautiful countryside near Newnham-on-Severn on the edge of the Forest of Dean. Our 150-acre estate offers an 8-acre market garden, wood workshop and a weavery.

We own a number of properties. Most are one bedroomed self-contained flats or bedsits. We also have some two-bedroomed flats and some houses where the people we support choose to live together. We also have a number of unoccupied properties such as a large mansion.

Also, nearby in Lydney we have Taurus Crafts. Taurus Crafts is one of the Charity’s service centres providing a range of education, retail and hospitality opportunities. It has become a popular visitors’ centre in the Forest of Dean.

You may on occasions, and in necessary circumstances, be called upon to undertake work in other locations.

Duties & Responsibilities

Working as part of the PALS team at our Gloucestershire communities, you will be providing a high-quality general repairs service in various properties and the wider repairs and servicing team as required.

Your duties and responsibilities will include:

1. Diagnose and undertake maintenance and repair work to achieve right first time and outstanding customer service.
2. Contribute to the financial viability of the responsive repairs service by ensuring all work is correctly recorded
3. Maintain an effective channel of communication with your Line Manager and management.
4. Adopt a flexible approach to work, undertaking and promoting work within a Multi Skilled environment to avoid duplication and follow-on work being passed to other front-line staff.
5. Responsible for your own health and safety and the safety of others as indicated in the company Health and Safety Policy. This will include complying with safe methods of work, use equipment safely, and contribute to risk assessments, use of PPE and reporting of incidents and accidents.
6. Contribute to the development of a core range of materials, consumables and individual stocks to meet the demand of the responsive maintenance service.
7. Adopt a flexible responsive maintenance service between the core working hours. You will be required to start and finish work at properties owned or managed by the Trust.
8. Provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers.
9. Work as part of the wider maintenance team to provide an effective and efficient service to the client.
10. Undertake development activities as necessary and appropriate to the role.
11. Undertake all duties in accordance with all Trust policies and work towards their continuing development and implementation.

Person specification

Knowledge & Experience

• Previous experience of working in a similar role
• Good working knowledge of general property maintenance
• Knowledge of health and safety legislation and requirements
• An awareness of the needs of people who use our services

Competencies

• Effective communication skills
• Flexibility with regards to working unsociable and additional hours as necessary
• Flexibility to travel if required
• Ability to forward plan
• Be supportive of Camphill Village Trust values.

Qualifications and Licences

• Full, clean driving licence
• Satisfactory standard DBS check (we will complete this)

Key Employment Terms:

• Salary £27,000
• Location: Gloucestershire
• 25 days annual leave statutory plus bank holidays
• 45p per mile for all work journeys is provided (not including travel to the office).
• Sick pay entitlement after 1 month.
• Standard auto-enrolment pension scheme, with the option to contribute 10% of gross salary for a 6% contribution by the employer.
• An opportunity to ‘cash in’ one week leave a year.
• Employee assistance scheme that is also available to your immediate family.
• Death in Service benefits: payments made to your beneficiaries should the unthinkable happen.
• Once you join us, you'll be eligible to benefit from "Charity Discounts" where you can enjoy reductions from lots of differing retailers and service providers.
• The appointment is subject to a 6-month probation period.