Customer Experience Host

2 months ago

Mildenhall, United Kingdom Exchange Full time

Job Description

As a Laborer at the Exchange, you are responsible for efficiently unloading, moving, stocking, and pricing merchandise which ranges across a wide variety of items across all departments. You will perform minor facility maintenance and contribute to the cleanliness of the store, both inside and out. You are on the front lines of ensuring our customers have an extraordinary shopping experience – without you, there would be nothing on the shelves
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Stocker at the Exchange?

Follow all safety guidelines and operating procedures Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks Unload, break-out and stock merchandise with efficiency and accuracy Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer We know that you can work anywhere. However, working at the Exchange is the start of something great While you make it easy for our customers, we focus on you and your development Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you

Job Grade

2

Career Area

Logistics

Supervisor

No

Job Qualifications

Education: Elementary school education. Creditable job-related experience may be substituted for the education requirement on a 9 months for 9 months basis. Ability to operate moving and cleaning equipment.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

AVAILABILITY NEEDED 8:00 AM - 7:30 PM. 0-34 HOURS PER WEEK NOW THRU 31 OCTOBER AND 1 APRIL 2025 THRU 31 OCTOBER 2025. SCHEDULE SUBJECT TO CHANGE WITH PROPER NOTICE. 
Job Qualifications

Able to lift up to 40 pounds (occasional lifting up to 50 pounds) Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge Additional Qualifications/Requirements: Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills

Salary Minimum

$17.70

Salary Maximum

$20.65

Major Duties

Off-loads moderately heavy to heavy (up to 40 pounds, occasionally about 50 pounds) merchandise and supplies from incoming delivery trucks and other conveyances. Assists in unpacking merchandise and stocking shelves according to specific instructions.
Transports merchandise within the facility by hand, pallet jack, dolly, or hand truck.
Loads merchandise and supplies onto customer/delivery vehicles according to clear instructions.
Performs limited price marking of merchandise.
Runs hand and powered (walking and small, riding type, but not tractor/gang type) lawnmowers to cut grass; may clean small trees and bushes using hatchet, handsaw, or clipper.
Moves and arranges furniture, equipment, or fixtures as directed.
May collect and empty garbage cans, wash, and wax cars/trucks by hand or using powered buffer, or shovel snow from sidewalks.
Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty. Performs other related duties as assigned.

Job Type

Hourly

Number of Positions Remaining

1

Job Expires

07-Oct-2024

Benefits Benefits

Health & FSA

RFTRPTINTTFTTPT Medical and Dental Insurance✓✓ ✓ Flexible Spending Accounts✓✓ Health Savings Account (HSA)✓✓ ✓ Health Reimbursement Arrangement (HRA)✓✓ ✓

Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day – with no waiting period. For more information regarding medical plans offered, visit .

The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents. We also offer a dependent care flexible spending account for qualifying day-care expenses.

Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.

Disability & Life Insurance

RFTRPTINTTFTTPT Short-Term and Long-Term Disability✓ Basic Associate Life Insurance✓✓ Supplemental Associate Life Insurance✓ Personal Accident Insurance✓✓✓ Dependent Life Insurance✓ Long-Term Care✓✓

We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2/3% of your annual pay after a waiting period. Life insurance is available to associates, their spouse and dependents.

Retirement

RFTRPTINTTFTTPT Retirement (Pension) Plan✓ Exchange 401(k) Plan✓✓

The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road. We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.

The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates. Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.

RFT =regular full time | RPT =regular part time | INT =intermittent | TFT =temporary full time |  TPT =temporary part time

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