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Senior Caseworker

2 months ago


Stafford, United Kingdom Victim Support Full time

This role will provide line management and support for a small team of Children and Young People (CYP) practitioners, each supporting a caseload of CYP displaying abusive and aggressive behaviours in their familial and other close relationships. The team deliver interventions on a one to one and group-work basis, in schools and other community based settings, to children and young people aged between 5 and 17. This role will include duties around co-ordinating, and supporting the team in delivering, those interventions.

The Senior Behaviour Change caseworker will also take responsibility for the initial triage and assessment of referrals, ensuring that they are then allocated to the most appropriate support/intervention according to their individual needs.

The role may include some out of hours and weekend working, as dictated by the business needs of the service.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Ongoing training & support with opportunities for career development & progression


About the Role:

This role is based in Stafford but will work flexibly across Staffordshire and Stoke-on-Trent. The service will be delivered as per service user requirements and will involve early evening and possible weekend delivery, potentially on a rota basis.

As a Senior Behaviour Change caseworker you will be: -

  • managing a team of CYP Behaviour Change caseworkers, working with children and young people
  • delivering interventions in person, individually or as part of a group
  • assessing risk and needs at all times; ensuring the safe delivery of service


You will need:

  • a genuine belief in behaviour change and early intervention
  • management experience
  • personal resilience and good communication and interpersonal skills
  • a good understanding of domestic abuse and its impact on victims and families


Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.