Manager - Patient -Centered Solutions (COA science)

5 months ago


London, United Kingdom IQVIA Full time

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.


The Patient Centered Solutions team (PCS)
The PCS team leads the industry in the science of measuring the patient experience. We pair strategic consulting expertise with technical scientific knowledge to design and execute scientifically rigorous research that incorporates the patient voice into the development and commercialization of new medicines. This research includes qualitative (e.g., patient interviews, focus groups), quantitative (e.g., clinical outcome assessments (COAs)/patient-reported outcomes (PROs), preference research) and passive (e.g., digital health technology tools) approaches to understand patient, caregiver and physician experiences and expectations of disease and treatment.


Why join?

Become part of a recognized global leader in patient-focused research

Keep growing with an organization that encourages and invests in continuous professional and personal development

Develop your business and leadership skills further, with coaching from senior leaders

Continue challenging yourself by addressing the toughest client issues, working across multiple geographies and solutions in a dynamic and crucial field for the industry

Make a difference to patients by enabling the successful approval or launch of new treatments with features that are truly patient-centric


Responsibilities
As a Manager, you will be responsible for overseeing a portfolio of projects in the field of patient-centred research, and for developing and communicating strategic insights and recommendations to clients. In your day-to-day role, you will collaborate directly with IQVIA’s senior leaders and independently manage client relationships on each project. You will typically oversee 3-6 projects at the same time. Your role will include:

Acting as the day-to-day manager for a portfolio of consulting projects with responsibility for project delivery and client relationships

Coaching and directing junior team members

Developing a broad knowledge of patient science and how it addresses client needs for evidence generation and dissemination, regulatory and market access strategy

Partnering with scientific team members to develop study material and conduct patient-centered research

Integrating results from research and analysis workstreams into strategic recommendations

Creating reports, presentations and facilitating workshops

Contributing to business development and assisting with or leading proposal development

Supporting people-related activities such as recruitment, training and development

Leading special initiatives such as knowledge management and process improvement

Mentoring 1-3 junior team members

Essential experience, skills and education required:

An advanced academic science degree in public health, epidemiology, psychology, sociology, medical anthropology, health economics or another related field

Minimum of 5 years of experience in at least 1 of the above fields

Previous experience in strategic consulting and project management

Previous exposure to COA/PRO, patient preference and/or real-world evidence methods

Advanced knowledge of the healthcare regulatory processes and international payer systems Excellent written and verbal communication skills including presenting, facilitating meetings and workshops, and report writing

Demonstrable analytical, interpretative, and problem-solving skills

Excellent interpersonal skills and ability to work effectively with others

An ability to work in a fast-paced environment with demonstrated ability to effectively manage multiple tasks

An ability to establish and maintain effective working relationships in multi-disciplinary and international teams

Please submit your CV in English.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at


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