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Floor Server

4 months ago

Sheffield, United Kingdom Golf Fang Full time


"Located on John Street, at the edge of the city centre next to the exciting New Era Square development off Bramall Lane, we are not your average crazy golf course and we don’t do things by half. With 18 holes of pure entertainment in an environment surrounded by bespoke street art, we give you something new to explore and be inspired by at every turn. With an amazing atmosphere, DJs, and cocktails added to the mix, you will want to come and see what all the fuss is about

Part of Big Fang Collective Group, our teams pour so much passion into making our guests experience unforgettable. We are collaborators and we work with artists, designers, joiners, creatives, DJs, the list is endless Our culture is built on working with all members of society and local communities to create an authentic and diverse culture full of ideas and we thrive on exploring the art of the possible.
"

Let’s get to the detail shall we?

As a Floor
Server/Reception Host in our venue, it is your role to make sure our guests receive the highest standard of
service possible and have the best time We are not just an activity, we are an
experience, so we want our guests to be super comfortable and happy throughout
their visit.

Have you got what it takes?



We are looking for individuals with exuberant
personalities that can help us to deliver outstanding experiences for our
customers, with a passion to provide THE BEST experiences for our
guests. Full training on brand values, products and service standards will be
provided to any individual successful in this process.

Essential

  • Customer service
    experience
  • Effective
    communicator
  • Effective time
    management and organisation skills
  • PC literate with ability to use booking systems and mobile devices
    for drinks orders

Desired

  • Previous
    experience in hosting or serving
  • Basic knowledge
    of bar products
  • Cash and payment card handling experience



Showcasing
your fantastic customer service skills will be the top priority and your role
will include:

  • You will be there to welcome guests so first
    impressions count
  • Organising the golf process and explaining
    this clearly around the venue, sharing the course rules and managing the flow
    of guests playing golf.
  • Providing any pre-booked items through
    packages so organisation and a can-do attitude is key
  • Taking orders so guests can enjoy making their
    way around without going to the bar.
  • You will be passionate and knowledgeable about
    our products and services.

Our Sicker Than Yo Average Offer:

  • Opportunity to work at an iconic venue delivering fun everyday
  • Free golf and 50% off
    drinks at all venues for employees, along with great discounts for family and
    friends
  • 24/7 access to a free,
    confidential BUPA employee assistance programme.
  • Flexible benefits programme including Perks at
    Work, Gym Discounts and Cycle2Work
  • Competitive hourly rate
  • Stakeholder pension
    scheme
  • 28 days holiday a year
  • Ongoing training and
    career development







Want to join our amazing team?

We believe the right people find us - positive personalities with the energy & passion to provide THE BEST experiences for our guests and teams. Our culture is social & fun so if you want to collaborate with the best in creating jaw dropping guest experiences, apply now.