Mental Health First Responder

2 months ago

Prestwich, United Kingdom Pennine Care NHS FT Full time

Job summary

Exciting new opportunity to join a brand new team of mental health professionals providing triage to callers to the NHS 111 national service whom identify as being in a mental health crisis you will be part of the team in providing ' Hear and Treat' or identifying the correct service for the caller to provide the most appropriate response. You will take triage calls and provide a high quality, person centred triage of callers, advising your callers of the most appropriate services whilst maintaining quality and professionalism at all times. You will work as part of a shift team, supporting the shift coordinators, in a busy 24hr service as part of the wider crisis offer, in an innovative collaboration with the hosts Greater Manchester Mental Health Trust to provide the service to the Greater Manchester population. You will also be part of the first responder service, providing face to face support where the assessment has indicated that this is the best response, to provide a comprehensive psychosocial assessment of need to identify the best means of support to our service users.

Main duties of the job

Please see the attached Job description for full details of the requirements of the post, role, requirements.

About us

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Job description

Job responsibilities

Please see the attached Job description for full details of the requirements of the post, role, requirements.

Person Specification

Crisis experience

Essential

qualified to degree level in nursing, social work, occupational therapy, counselling, psychological therapy, other health related subject or equivalent Evidence of working with people who have suffered with a mental health problem (Children and Young People, adults and older people) Application of evidenced based interventions relevant to the clinical services

Desirable

Evidenced based interventions relevant to the clinical service Understanding of recovery principles in mental health Knowledge and understanding of both adult and children's safeguarding guidance Assessment, planning and evaluation of mental health difficulties. Able to risk assessment

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