Outpatient Receptionist
4 weeks ago
Job summary
An opportunity has arisen for a full time Receptionist to be based at Eastbourne Hospital but to cover at the Conquest hospital when Service requires.
You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.
Main duties of the job
You will need to deal with challenges, perform under pressure and be able to prioritise work, computer literate & flexible. Good customer Service is essential.
The hours of service are Monday - Friday - 5pm with an hour for lunch.
About us
We are proud to provide 'Outstanding' care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.
In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.
In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications
Essential
Good general education to GCSE level or equivalent Ability to undertake additional training on departmental IT and manual systems Computer literate
Experience
Essential
Previous clerical work is essential, either voluntary or paid
Desirable
Evidence of substantial clerical experience, especially in relation to filing systems Experience and understanding of an Oasis system
Skills / Knowledge / Abilities
Essential
Ability to work on own initiative and as part of a team. Able to work to deadlines-
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