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Team Leader

4 months ago

Malton, United Kingdom Young's Seafood Full time

17-Jun-

Team Leader - Order to Cash

The Role

This is leadership role within the COE is to support the Credit Manager in the management of the team and their day-to-day tasks with regards to Credit management, Accounts Receivable process & the Order and Export processes. The role is responsible for leadership, expertise, and advice to the team to enable them to deliver to a consistently high standard the key activities within these functions.

The role holder will bring knowledge and future vision for transforming the function including its processes, service performance and workforce success. The role holder is a stakeholder in all relationships with external customers, suppliers, employees, and business contacts to ensure alignment with our Sofina goals & KPI.

Company Information


Sofina Foods is more than just a food company. It’s a place where you can grow your career, learn new skills, and make a positive impact on the world. 

With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13, employees across 40 sites in Canada and Europe, including  Young’s Seafood and  Karro Food Group.  

At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will also have the opportunity to work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents. 

Sofina Foods has a 25 year history of excellence in the food industry and provides over million meals for the global market every year. 

Our vision is to be the most successful food company in the world  If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you.

Key Accountabilities

Manage the day-to-day activities of the team, including motivating them, managing performance, training, and maintaining a shift rota and cover to support the business agreed hours.  Manage a geographically disparate team. Prepare & analyse KPI to drive the team performance. Work with the business and customers to resolve customer discrepancies in a timely manner. Identify areas for improvements and help to resolve problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies. Become a partner to the business by developing a clear understanding of their needs, acting as a trusted advisor, and ensuring cost-effective delivery of services to meet those needs. Control costs for the team to ensure that it is managed and at its lowest cost point for the quality required by the business. Defines, develops, and manages best-practice processes, disciplines, and related toolsets.  Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by the teams. This will include KPI which will demonstrate the continued improvement of services and ensure any gaps are known and repaired. Supports periodic reviews by internal audit, compliance teams and other risk-related functions as required. Works with HR and the leadership team to develop and execute workforce plans that ensure we supply skilled resources to meet current and future demand. Drives the adoption of (and commitment towards) Continuous Improvement. Ensure knowledge of and compliance with all Company Policies, Procedures and Rules. Ensure compliance with local legislation and regulatory requirements relating to business activities in every country where we are active. Respond to escalated incidents.

Skills and Experience Required

Exceptional leadership skills, with the ability to develop and communicate the vision that inspires and motivates staff and aligns with the strategy Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills Strong business acumen, including industry, company-specific knowledge, and its business units Ability to build consensus, making decisions based on variables, and gain support for major initiatives. Keen sense of self, ethics, and effort, as well as the willingness to go the extra mile to achieve important goals. Ability to develop staff including training and performance management  Expertise in establishing and improving working practices Demonstrated ability to develop and execute staffing plans that ensure the right people are in the right roles at the right time, and employees are highly engaged and satisfied Strong Customer & third-party management skills. Excellent verbal and written communication skills, including the ability to explain concepts to business leaders, and business concepts to the workforce Establish business relationships. Solicits advice, support, championship, sponsorship, and commitment to develop and transition to mutually acceptable solutions Identifies and acts on opportunities for continuous improvement Encourages department learning Demonstrates personal commitment to change through actions and words Reliably meets performance targets, and sets and achieves challenging goals to the whole of the team Defines standards in terms of doing what is appropriate and doing it well for self and team Manages changes and uncertainties with ease and can move forward quickly Can make decisions with incomplete, conflicting information and uncertain long-term consequences Allocates and aligns resources to meet plan objectives Fosters an environment of collaboration and a strong customer service culture

Benefits

Competitive rates Online Benefits Hub Canteen Life insurance On-site parking Company pension Referral programme Health & wellbeing programme

Location

Malton

Hours of Work

Full time

Company

Sofina Foods

Country

UK

AutoReqId

BR

AdRef

MPIND

Team Leader - Order to Cash | Sofina Foods