Anti-Social Behaviour Caseworker

Found in: Talent UK C2 - 2 weeks ago


Greater London, United Kingdom Victim Support Full time

Anti-Social Behaviour Caseworker

We have an exciting opportunity for an ASB Caseworker to provide support for victims of Anti-Social Behaviour in the Borough of Ealing, working 20 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

County/Borough Greater London Office location 2nd Floor, Whitecross Studios, 50 Banner Street, London, EC1Y 8ST Full time/Part time Part time Hours per week 20 Work schedule Monday to Wednesday* or; Wednesday to Friday*. *Flexible hours/days (9am-5pm).**Required to attend Ealing Community MARAC Meeting held monthly. Basic Salary £15,909.33 per annum (includes £14,416.00 per annum plus London Weighting Allowance £1,493.33 per annum) FTE Total £ 29,830.00 per annum (includes £27,030.00 per annum plus London Weighting Allowance £2,800 per annum) Allowances London Weighting Contract type Fixed Term DBS required? Yes End date (if fixed term) 31/03/2025 Police vetting required? No Closing Date 17/04/2024 Ref No 5497

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working 28 days annual leave plus Bank Holidays (pro rata), rising to 33 days plus Bank Holidays An extra day off for your Birthday Pension with 5% employer contribution  Enhanced sick pay allowances & maternity payments High Street, retail, holiday, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Ongoing training & support with opportunities for career development & progression

About the roles:

The role offers flexibility for home and office working with travel to appointments to meet clients when needed in Ealing.

This role is based at Whitecross Studios (Islington); however, we offer hybrid working. There will be occasional working from Perceval House (Ealing) approximately once a month and/or when meeting with clients.

As an ASB Caseworker you will provide high quality, holistic support to clients affected by Anti-Social Behaviour in the London Borough of Ealing. You will be required to attend the monthly Ealing Community ASB MARAC, held once a month.

You will act as the single point of contact for your clients offering face to face support and ensuring they receive their rights & support from external agencies. You will need experience of working in a similar setting with the ability to undertake needs and risks assessments, create appropriate support plans, and monitor the support is helping clients to cope and recover.

You will need to be able to manage a demanding workload, scheduling client appointments (may include travel) and to meet a range of conflicting deadlines. You will need to be able to work as part of a team and to communicate effectively with a range of people both within Victim Support and with external organisations.



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