Broadband Installation Engineer

2 months ago

Droitwich Spa, United Kingdom Airband Full time

Broadband Installation Engineer

Join the revolution and develop your skills in both Fibre and Wireless Installations

(we will upskill experienced Fibre or Wireless (including Satellite/CCTV installers) Engineers in both Fibre and Wireless so don't worry if you don't have experience in both)

Airband specialise in delivering highspeed broadband to our customers that live in rural communities, and we do this through leading technology. We are delighted that we have created a number of solutions to address the challenges our customers face in being connected and we achieve this through a combination of Fibre and Wireless solutions.

Being skilled in both Fibre and Wireless installs, means our engineers can respond to our customers quickly and efficiently, delivering a right first-time approach.

Role Overview

The ideal candidate for the FTTP and FWA home installer role will possess a strong technical background in engineering and telecommunications. Excellent customer service skills and a commitment to quality and safety. A natural problem solver, adaptable, flexible and capable of managing their time effectively. A proactive approach to learning and collaboration will be essential in ensuring the successful delivery of high-quality full fibre and wireless install services to residential & business customers.

If we have piqued your interest, then read on.

What are the responsibilities of a Broadband Installation Engineer?

Our Broadband Installation Engineers are responsible for undertaking customer installs & servicing whilst demonstrating our Airband values. They deliver customer installation for both Fibre to the Premises (FTTP) and Fixed Wireless Access (FWA) as per quality standards.

• Install Fibre and Wireless services from Airband main network to the customer's premises, ensuring minimal disruption and adherence to safety standards.

• Set up and configuration of routers, modems, and other networking hardware & software to provide seamless full fibre and wireless connectivity.

• Perform thorough testing services to confirm functionality and signal strength.

• Deliver all installations in a professional manner.

• Always maintain a high level of health and safety awareness.

• Maintain own stock levels & vehicle cleanliness.

• Complete fibre and wireless install surveys using IT equipment provided such as laptop, phone, and tablets.

• Use of Fibre Cloud, Weezie and third-party network architecture software to provide detailed install plans.

• Submission of defected infrastructure using provided software/apps.

• Use of business systems including PIA, Microsoft Office Suite, Salesforce, PeopleHR, Health & Safety Apps, SICON

• Use of wide range of hand and power tools to aid in the installation of customer fibre and wireless services.

• Use of a hoist to survey or install when needed.

• Out of Hours (OOH) on-call work may be required on a rota basis.

• Liaising with third parties including landowners, utilities, build contractors, landlords and customers.

Key Skills - Customer service, Technical understanding, Problem solving abilities, Expert Troubleshooting

Please note: It is important that all our engineers have the right certifications to be compliant and safe whilst working. Therefore, we have a list of mandatory certs that are required for the role, but we will support new colleagues to fill any certs gaps they have before they are fully operational in the role.

Mandatory Certificates/Licences

Driving Licence, Static & Mobile Boom 1B & 3B (IPAF), CSS Worksafe (Safe working at Height), First Aid at work, Asbestos Awareness, Manual Handling, Street Works (Unit 2 01 SLG), A8 or SA001 O/H safety, A9 or SA002 U/G safety, S7 or N007 Sub duct and cable installation, S8 or E001 Overhead cable installation, S9 Pole stepping on congested poles, OPS Card

What can Airband offer you?

  • Competitive Salary £28,000 to £33,000 (depending on experience) + discretionary annual bonus + Use of Company Vehicle
  • Excellent training in both Wireless and Fibre Installs
  • 25 days of paid leave a year rising to 30 plus bank holidays with service.
  • 5% Airband pension plus a minimum 3% employee contribution.
  • Customer referral bonus - a thank you for every customer you send our way.
  • Free Broadband - If you are in coverage, you can benefit from free broadband with us
  • Car financing scheme, Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service)
  • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year
  • Refer a friend reward scheme – a selection of great rewards to choose from

Pre-employment checks

Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check is required for a number of our roles, particularly those that are customer-facing including Broadband Installation Engineers. Also, a driving licence is required to fulfil the requirements of the role.


Recruitment Agency support is not required at this time.

  • Engineering Coordinator

    5 months ago

    Droitwich, United Kingdom Airband Community Internet Full time

    **Airband are now looking to recruit an Engineering Co-ordinator** **This is a permanent position offering a Salary of £25,461 + Benefits working as part of the wider Engineering Division here at Airband. The role is located at our Droitwich office 2 days per week + hybrid working.** This is a really varied and interesting opportunity responsible for...

  • Installation Coordinator

    3 weeks ago

    Droitwich, Worcestershire, United Kingdom Airband Full time

    Seeking an Engineering Co-ordinator to provide a pivotal point of contact for our Engineering and Civils teams and external contractors.Key responsibilities include collaborating with internal teams and divisions, ensuring efficient workflow of engineer activities, and maintaining a positive customer experience through regular communication with stakeholders...

  • Electrical Installation Specialist

    3 weeks ago

    Droitwich, Worcestershire, United Kingdom WR Engineering Full time

    WR Engineering is seeking an experienced Electrical Installation Specialist to join their team at a global manufacturer in Droitwich. The successful candidate will be working in a factory-based environment, installing electrical systems on pre-fabricated plant rooms.The ideal candidate will have a strong background in commercial and industrial electrical...

  • Commercial Gas Engineer

    2 weeks ago

    Droitwich Spa, United Kingdom Johnson Controls Full time

    Job DescriptionJoin Password Services Air Conditioning Ltd. as a Gas Engineer! This is a full time vacancy, where you will work at our Blue-chip clients’ facilities around the Midlands. What we offerCompetitive salary and overtime paid at premium pay rates on topStand by allowance and call outs paid on top of basic salary (1 in 8)Service vehicle, Mobile...

  • Resource Planner

    5 months ago

    Droitwich, United Kingdom Airband Full time

    **Airband are recruiting a Resource Planner to support the team in scheduling work for our Engineers.** **Overview** The Resource Planner will be report to the Scheduling Manager. Working within the Customer Connections Team this role will also be liaising directly with Engineering, Support and Customer Services. The purpose of the role is to ensure all...

  • Resource Planner

    5 months ago

    Droitwich, United Kingdom Airband Community Internet Full time

    **Airband are recruiting a Resource Planner to support the Customer Connections team in scheduling work for our Engineers.** **Overview** The Resource Planner will be report to the Scheduling Manager. Working within the Customer Connections Team this role will also be liaising directly with Engineering, Support and Customer Services. The purpose of the...

  • Resource Planner

    6 months ago

    Droitwich, United Kingdom Airband Community Internet Full time

    **Airband are recruiting a Resource Planner to support the team in scheduling work for our Engineers.** **This is a Perm position offering a Salary of £24,500 + benefits - Hybrid working.** **Overview** The Resource Planner will be report to the Scheduling Manager. Working within the Customer Connections Team this role will also be liaising directly...

  • Network Infrastructure Specialist

    4 weeks ago

    Droitwich, Worcestershire, United Kingdom Airband Full time

    **Airband is seeking a skilled Infrastructure Engineer to join our team**.We are a leading provider of broadband services to rural communities, and we need an experienced professional to help us maintain and improve our wireless infrastructure and fibre cabinet equipment.As an Airband Infrastructure Engineer, you will be responsible for ensuring our network...

  • Mechanical Assembly Technician

    3 weeks ago

    Droitwich Spa, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Mechanical Assembly TechnicianJob Description:This is a fantastic opportunity for a Mechanical Assembly Technician to join a well-established company that provides a great work-life balance, opportunities for international travel, and job stability. The company is devoted to providing the best service through highest quality equipment and...

  • Commercial Gas Engineer

    3 weeks ago

    Droitwich, Worcestershire, United Kingdom Johnson Controls Full time

    Job Title: Commercial Gas EngineerJob Summary: We are seeking a skilled Commercial Gas Engineer to join our team at Password Services Air Conditioning Ltd. in the Midlands region. As a Commercial Gas Engineer, you will be responsible for installing, servicing, and maintaining a variety of unvented and instantaneous water heaters, domestic and commercial...

  • Data Cable Installation Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Digital Waffle Full time

    Job Title: Data Cabling EngineerLocation: Warwickshire, UKJob Type: 6 MonthsCompany Description: We are seeking a skilled Data Cabling Engineer for an ongoing contract position in Warwickshire. This role requires proficiency in data cabling.Install, terminate, and test data cabling systems in commercial settings.Collaborate with project teams to ensure...

  • Commercial Gas Engineer

    2 weeks ago

    Droitwich, United Kingdom CV-Library Full time

    Job DescriptionJoin Password Services Air Conditioning Ltd. as a Gas Engineer! This is a full time vacancy, where you will work at our Blue-chip clients’ facilities around the Midlands. What we offer Competitive salary and overtime paid at premium pay rates on top Stand by allowance and call outs paid on top of basic salary (1 in 8) Service...

  • On-Site Installation and Maintenance Professional

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a highly skilled Field Service Engineer to join our team at beBee Professionals in Royal Leamington Spa. In this role, you will be responsible for providing on-site installation, maintenance, and repair services for our clients.Key Responsibilities:Install and maintain equipment at customer locations, ensuring full functionality.Diagnose and...

  • Electrical Engineer

    1 week ago

    Droitwich, United Kingdom CV-Library Full time

    Mobile Electrical Engineer Worcester/Redditch/Bromsgrove/Malvern 33 Days Paid Holiday Vehicle with Private Use Option This is an opportunity to work with the world's largest FM company. We are searching for the best Electrical Engineer in the area who is willing to work on an a key account in the region. This is a full time permanent role with...

  • Field Service Engineer

    2 months ago

    Droitwich, United Kingdom CV-Library Full time

    We are seeking a dynamic and enthusiastic Engineer to provide maintenance and installation services to our clients across UK. Experience of thermal and inkjet printers is beneficial but not essential as first-rate manufacturer and in-house training will be provided. You will need good customer service and communication skills and an eagerness to...

  • Experienced Commercial Gas Engineer

    2 weeks ago

    Droitwich, United Kingdom Johnson Controls Full time

    Job Description Join Password Services Air Conditioning Ltd. as a Gas Engineer! Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. This is a full time vacancy, where you will work at our Blue-chip clients’ facilities around the Midlands. What we offer ~ Competitive salary and...

  • Field Service Engineer

    5 months ago

    Droitwich, United Kingdom JLB Recruitment Ltd Full time

    We are seeking a dynamic and enthusiastic Engineer to provide maintenance and installation services to our clients across UK. Experience of thermal and inkjet printers is beneficial but not essential as first-rate manufacturer and in-house training will be provided. You will need good customer service and communication skills and an eagerness to...

  • Commercial Gas Engineer

    2 weeks ago

    droitwich, United Kingdom Johnson Controls Full time

    Job DescriptionJoin Password Services Air Conditioning Ltd. as a Gas Engineer! This is a full time vacancy, where you will work at our Blue-chip clients’ facilities around the Midlands. What we offer Competitive salary and overtime paid at premium pay rates on top Stand by allowance and call outs paid on top of basic salary (1 in 8) Service vehicle,...

  • Commercial Gas Engineer

    2 weeks ago

    Droitwich, United Kingdom Johnson Controls Full time

    Job DescriptionJoin Password Services Air Conditioning Ltd. as a Gas Engineer! This is a full time vacancy, where you will work at our Blue-chip clients’ facilities around the Midlands. What we offerCompetitive salary and overtime paid at premium pay rates on topStand by allowance and call outs paid on top of basic salary (1 in 8)Service vehicle, Mobile...

  • Commercial Gas Engineer

    2 weeks ago

    droitwich, United Kingdom Johnson Controls Full time

    Job DescriptionJoin Password Services Air Conditioning Ltd. as a Gas Engineer! This is a full time vacancy, where you will work at our Blue-chip clients’ facilities around the Midlands. What we offerCompetitive salary and overtime paid at premium pay rates on topStand by allowance and call outs paid on top of basic salary (1 in 8)Service vehicle, Mobile...