Accommodation Officer

4 months ago

Rushden, United Kingdom Midland Heart Full time

The Role

We're currently recruiting for an Accommodation Officer to join our Independent Living function as we set up a new operational team. This is a great opportunity for people-focused individuals who are looking to develop their skills within Housing and who are passionate about supporting vulnerable people to live independently.

This role will be based at , one of our Independent Living Schemes in Rushden.

As an Accommodation Officer you will be on the front-line in our services. You will be directly dealing with our tenants, helping and guiding them towards successfully sustaining their own tenancy.

Your day-to-day responsibilities will include:

Provide a well-rounded Housing Management service, overseeing allocations and lettings as well as tenancy management. Carry out Building Safety Checks and an ensure the buildings' security. Liaise with the assets team in relation to any repairs which need carrying out. Monitor on-site contractors completing works. Provide support to tenants with benefit claims, budgeting, move-on plans etc. Help promote an independent lifestyle to our tenants.

Our ideal candidate?  You will be a people-focused individual with previous experience in customer facing roles. You will be dealing with vulnerable individuals facing homelessness, so it's important you are resillient and are able to deal with challenging circumstances. Finally, we are looking for someone with previous Housing management experience who is looking to further develop their skills.

Who are Midland Heart?  We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.

Whats on offer?  As well as a competitive salary and fantastic training opportunities, you'll also have access to our award winning company benefits. This includes access to , access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions. For more information on our company benefits, please click .

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