General Manager
3 days ago
About the Role:
The Station Sports Bar in Bognor Regis is seeking an experienced General Manager with a passion for sports and a hands-on approach to business development. This role requires a strong focus on driving sports engagement, both through TV sports coverage with Sky and TNT Sports and by fostering internal sports teams and competitions. A keen emphasis on community outreach is essential, as we aim to build strong connections within the local area through charity events, community activities, and by cultivating a loyal base of regular customers. This is a live-in opportunity for the right candidate, offering flexibility within a 45-hour workweek. Supported by a seasoned team above, this position provides an exciting chance to make a lasting impression on the business as it moves through an important phase of growth.
Key Responsibilities:
Sports Promotion & Engagement: Create an energetic sports environment by promoting televised sports events and developing in-house sports leagues. Engage with sports enthusiasts and organise events that encourage community participation, driving trade during key sporting events.
Community Outreach & Local Engagement: Actively reach out to the local community, establishing the bar as a hub for charity events, community gatherings, and special occasions. Develop partnerships with local businesses and groups to build a solid presence within the area.
Firm but Fair Customer Management: Maintain a welcoming and friendly atmosphere for all guests. Approach any difficult situations or undesirables firmly but fairly, ensuring the safety and enjoyment of all guests and reinforcing the bar's reputation as a trusted local venue.
Marketing & Social Media: Spearhead marketing initiatives, with a strong focus on social media, to increase the visibility of The Station Sports Bar. Drive consistent outward marketing efforts to attract new customers and retain regulars.
Hands-On Team Leadership: As a “player-manager,” you will lead a small, dedicated team by example. Your duties will include , training, scheduling, and providing day-to-day support to the team, ensuring high standards across all service areas and being the face of The Station.
Customer Service Excellence: Ensure the bar provides a welcoming and enjoyable environment. Manage customer enquiries or issues professionally, maintaining a high level of customer service at all times.
Operations Management: Oversee daily operations, including inventory control, supply management, health and safety compliance, and cleanliness. Guarantee operational efficiency in all aspects of the bar.
Financial Oversight: Manage the bar’s finances by budgeting, tracking sales and expenses, and implementing effective pricing strategies. Identify opportunities to boost profitability through careful financial planning.
Business Development: Look for opportunities to expand offerings, draw in new customers, and establish connections with the local community, supporting the bar’s growth and increasing its competitive edge.
Financial Reporting: Provide regular financial and performance reports to upper management, offering insights and recommendations to guide business strategy.
Training & Development: Lead training initiatives to continually enhance the team’s skills, focusing on customer service, product knowledge, and responsible alcohol service.
Ideal Candidate Profile:
This role is ideal for a confident, proactive manager with a genuine passion for sports and a commitment to building a thriving, community-focused sports bar. We’re looking for someone with a firm, hands-on management style who can foster a sense of loyalty among regular patrons and is skilled in social media and digital marketing. You should be ready to make a lasting impact, championing community involvement and promoting an inclusive, positive environment for all.
If you have the vision and experience to lead The Station Sports Bar into its next chapter, we would love to hear from you. Apply today to become an essential part of our journey.
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