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Healthcare Assistant

4 months ago

Poole, United Kingdom Healthshare Group Full time

Job summary

We are seeking to recruit a highly motivated, enthusiastic Healthcare Assistant for our Ultrasound and CT service. To succeed you must have excellent communication skills and a flexible, proactive approach to delivering first class diagnostic services and patient care. The post holder will work closely with Sonographers and Radiologists, supporting them with patients during their clinics. Training is provided and further career development opportunities are available throughout the company. You will be required to work Monday to Friday and some weekends.

Main duties of the job

Ensuring the smooth running of clinics Assisting in the care and comfort of patients Assisting Sonographers during examinations Ensuring the clinical room is prepared prior to the start of clinical sessions Using the patient information systems (Soliton/PACS) Monitoring and maintaining adequate stock levels and ordering supplies of linen, gowns and consumables Ensuring and maintaining a patient centred and quality focused approach to all aspects of work Ensure patients have access to a chaperone at all times Uphold professional standards policy Uphold data protection and patient confidentiality at all times

About us

We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things.

Our approach means that whether it's speed, flexibility, efficiency or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years, and the provider of choice for countless private patients.

We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence.

We act with empathy. Everyone who is here, is here because they care about people. We always try and put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration.

We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare, it requires dedication, and that's what everyone here has. A Healthshare employee is enthusiastic, with a verve and panache that inspires others around them.

Benefits:

25 days annual leave (plus Bank Holidays)

Private Healthcare (Employer paid)

Company Pension Scheme

Life Assurance

Blue Light Card

Job description

Job responsibilities

Main Duties and Responsibilities:

Maintain a patient focused quality approach to all aspects of work. Assist in the care and comfort of the patient at all times. Escort patients to and from clinical rooms and, when necessary assist with undressing and dressing and provide a chaperone service to clinicians. This may include helping patients move between positions, helping patients stand etc, in which effective manual handling techniques are required. Assist the Clinician during examinations, as requested. This may include interventional procedures and the handling and use of sterile consumables. Ensure the smooth running of clinics. Ensure clinical rooms are prepared to the appropriate level of cleanliness, as described in the Infection Control policy, prior to the start of the clinical session. Where required maintain knowledge of the Healthshare Radiology Information System (Soliton) in order to, interrogate the database, update details and print clinic lists. Ensuring all aspects are undertaken within the Data Protection guidelines. Monitor and maintain adequate stock levels and order supplies of linen, gowns and consumables. Check all the received orders and distribute stock across sites as required. Assist in the induction and training of new staff. Provide administration support as required. Safe and secure transportation of equipment between sites as required, which may involve pushing/pulling a weight of up to 50kg, and lifting equipment up to 25kg. Adhere to the Corporate and local policies applicable to the role.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers. They may also have access to information relating to the Clinic as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers or the business of the Clinic may only be divulged to authorised persons in accordance with Healthshares’ policies and procedures relating to confidentiality and data protection.

Equal Opportunities

The post holder must at all times carry out his/her responsibilities with regards to Healthshares’Equal Opportunities Policy.

Health and Safety

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees. The post holder will be required to participate in Healthshares’ annual Mandatory Training components.

The post holder will be required to adhere to effective manual handling techniques due to the requirements to lift and move both equipment and assist patients. Full training will be given.

No Smoking Policy

Healthshare operates a no smoking policy.

Terms and Conditions of Employment

This post is exempt from the Rehabilitation of Offenders Act 1974; this means that any criminal conviction must be made known at the time of application. The post will be subject to a criminal record check (DBS).

Review of this Job Description

This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. As a term of your employment you may be required to undertake such other duties and/or hours of work as may reasonably be required, commensurate with your general level of responsibility with the organisation.

Person Specification

Qualifications

Essential

Good general standard of education to GCSE level or equivalent

Desirable

NVQ Level 2 or equivalent

Experience

Essential

Previous experience of working as part of a team Previous experience in applying practical skills

Desirable

Previous experience in a health care environment Awareness of Health and Safety in the workplace Keyboard skills

Circumstances

Essential

Flexible in approach to work Available to work hours as required Must have business use car insurance Full, current driving licence

Aptitude and abilities

Essential

Good verbal communication skills Demonstrates ability to be tactful and diplomatic Flexible approach to duties Good organisational skills Ability to prioritise workload Physically capable of pushing/pulling a weight of up to 50kg, and lifting equipment up to 25kg Ability to concentrate when being frequently interrupted Ability to multi-task Understands the importance of confidentiality

Desirable

Basic understanding of anxiety and fears of patients about to undergo procedure