Landside Trainer

Summary

Landside Trainer 
Based at Manchester Airport
Permanent position 
Competitive Salary 

Why MAG?

Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. 

At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. 

Youll also have access to some great benefits including:

6% company contribution pension 
24 days holiday plus bank holidays 
Free parking 
Subsidised public transport 
Huge range of company discounts 

The role

In this role you will be responsible for supporting the completion of the annual driving assessment program, the delivery of any required training, and the ability to conduct a range of soft skill training, including Customer Services, Keymaster, and reception training. Trainers will work alongside each other to provide support as required, actively challenge unsafe driving practices, and ensure the safety of colleagues. The program also aims to uphold and challenge customer service levels from colleagues, conduct basic site risk assessments, provide recommendations, and support the development of a training program for Traffic Marshals, Control room, and other M & G Operations.

What will make you successful in the role?

Experience in presenting and delivering training to groups
Hold or willing to work towards a level 3 in Education and Training
Hold or be willing to work towards IOSH managing safety qualification 
Have or be willing to work towards an advanced driving qualification 
Experience in Conflict Management training
Current knowledge of MAG Meet and Greet Operations
IT literate including PowerPoint, Excel and Teams
Excellent communication skills
Flexible approach to working hours
Be able to work both individually and as part of a small team