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Retail Sales Advisor

2 months ago

Southampton, United Kingdom Nisbets Full time
Retail Sales Advisor Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Sales Advisor, then read on and consider putting in an application, we’d love to hear from you.

We are looking for a Retail Sales Advisor 20 hours a week, across 5 days, there will be some weekend and bank holiday working.

What will I be doing as a Retail Sales Advisor?

You’ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store. Delivering first-class customer service in line with Nisbets expectations, ensuring all customer's needs are met and customer's repeatedly return. Take ownership of contributing to store sales targets and KPIs including Revenue, Margin, Conversion, Footfall, Quotes and ATV to maximize profitability of the store. Contribute to the store outreach plan, with the use of your own local knowledge, which may include but is not limited to, outbound sales calls, visiting customers and participate in meetings and events in store.  You'll partake in general shop floor duties, including stock replenishment and processing deliveries. You’ll spend time with our customers giving them support and advice on their purchasing needs You’ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit You’ll contact previous customers of the store to let them know about special promotions and new product lines You’ll produce quotes for large and more complex orders and track those through to completion What can I expect working a Retail Sales Advisor at Nisbets? Competitive Hourly Rate £11.70 Performance related bonus paid quarterly onto your annual salary (pro rata for part time) 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment. Christmas Gift Payment Ongoing training and support, in store and through our learning management platform Excellent Opportunities for Career development, in Retail or the wider business Access to hundreds of high street discounts Staff Discount applicable to all products and up 60% on own brand products Employee Assist programme with access to 24-hour counselling