Shift Leader

3 weeks ago

Market Harborough, United Kingdom Dallas Holdings - Pret A Manger Full time


Pret A Manger - Shift Leader - Front of House

THE RIGHT PRET PEOPLE

  • Support and coach the team to ensure they reach their potential in both the               shop and kitchen
  • Support the training pathways to ensure training happens on time
  • Lead by example and be hands-on when required
  • Assign duties amongst team members to match individual productivity rates,             skill sets and current responsibilities
  • Coach the team for good performance by offering good regular feedback and           praises

AMAZING SERVICE

  • Lead the Speed of Service principles
  • To ensure the team consistently follows the 6 Key Pointsof Service
  • Follow the MBWA principles
  • Empower the team to deliver engaging Joy of Pret activities
  • Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous
  • Ensure the Coffee Calling System is followed efficiently
  • To ensure all Marketplace orders are prepared promptly and accurately

DELICIOUS FOOD AND DRINK

  • To ensure the team consistently delivers delicious food by following the 6 Key           Points of Production
  • To ensure the 11-Step Production Process is always followed to guarantee our           customer safety and that each product is accurately made and labelled
  • To always follow the Production Principles putting customers’ needs first and             never compromising on quality or freshness
  • Ensure How to Cards are used and followed consistently to deliver Pret                       standards
  • Ensure Line Checks are carried out successfully and any improvement needs             actioned
  • To ensure no Made to Sell (MTS) rejects are on display in our Langars
  • To continually develop the team’s knowledge about the quality of our food and            coffee
  • To ensure our Barista Prepared Drinks are made by trained employees                         consistently, and to the highest standard

WELL-LOVED SHOP

  • To make sure Food Safety and Health & Safety Standards are consistently                   followed to maintain the safety of the team and customers
  • To ensure that all safety checks are correctly monitored and recorded
  • To take corrective action immediately on issues that affect customers, the team         or sales
  • To ensure the shop is clean, safe and the equipment is always well maintained
  • To follow the Managing by Walking Around (MBWA)principles, proactively                   monitoring Pret Standards and seeing the shop through the customers’ eyes
  • To demonstrate due diligence and report and escalate any quality issues

SHOP PROFITABILITY

  • To maximise sales, labour efficiency and profit through the support of the Big 4         (Forecasting, Rota, Ordering& Production)
  • Carry out ordering accurately and in line with the business needs
  • Lead, monitor and follow up on Mystery Shopper requirements
  • To ensure good stock control by following the 7 Steps of Unaccounted
  • To ensure Pret’s Financial Standards are always followed to minimise risks and           ensure team safety
  • To always follow merchandising guidelines and to ensure marketing is used               effectively to drive sales

GROWING SALES

  • To always follow merchandising guidelines and to ensure marketing is used               effectively to drive sales
  • Support the execution of successful food launches
  • Encourage clear and engaging communication between the kitchen and FOH to         ensure business needs are met
  • To support Marketplace opportunities

  • Shift Leader

    3 weeks ago

    Market Harborough, Leicestershire, United Kingdom Dallas Holdings - Pret A Manger Full time

    About the RoleWe are seeking a highly skilled and experienced Shift Leader to join our team at Pret A Manger. As a Shift Leader, you will be responsible for leading a team of front-of-house staff to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesTeam Leadership: Support and coach the team to ensure they reach their potential...

  • Shift Leader

    3 weeks ago

    Market Harborough, Leicestershire, United Kingdom Dallas Holdings - Pret A Manger Full time

    About the RoleWe are seeking a highly skilled and experienced Shift Leader to join our team at Pret A Manger. As a Shift Leader, you will be responsible for leading a team of front-of-house staff to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesTeam Leadership: Support and coach the team to ensure they reach their potential...

  • Shift Leader

    2 weeks ago

    Market Harborough, Leicestershire, United Kingdom Dallas Holdings - Pret A Manger Full time

    Pret A Manger Shift Leader Front of HouseAt Dallas Holdings - Pret A Manger, we're looking for a skilled Shift Leader to join our team. As a Shift Leader, you'll play a key role in ensuring our customers receive an exceptional experience.Key ResponsibilitiesTeam Development: Support and coach the team to reach their full potential, focusing on both shop and...

  • Shift Leader

    2 weeks ago

    Market Harborough, Leicestershire, United Kingdom Dallas Holdings - Pret A Manger Full time

    Pret A Manger Shift Leader Front of HouseAt Dallas Holdings - Pret A Manger, we're looking for a skilled Shift Leader to join our team. As a Shift Leader, you'll play a key role in ensuring our customers receive an exceptional experience.Key ResponsibilitiesTeam Development: Support and coach the team to reach their full potential, focusing on both shop and...

  • Shift Leader

    2 weeks ago

    Market Harborough, Leicestershire, United Kingdom Dallas Holdings - Pret A Manger Full time

    About the RoleWe are seeking a highly motivated and experienced Shift Leader to join our team at Pret A Manger. As a Shift Leader, you will be responsible for leading a team of front-of-house staff to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesTeam Leadership: Support and coach the team to achieve their full potential,...

  • Team Leader

    5 months ago

    Market Harborough, United Kingdom PSL.UK Full time

    Our Client has openings for **Team Leader **for Full time - Nights in **Market Harborough LE16.** Looking for applicants with prior experience in Healthcare Sector. **Responsibilities** Duties will include: - Providing personal care such as washing, personal hygiene, dressing and on occasion, assisting with meal times - Promote independence, dignity,...

  • Team Leader

    4 months ago

    Market Harborough, United Kingdom Enable Inclusive Support Ltd Full time

    The Team Leader's time will be split between actively providing support and admin where the Team Leader will perform quality assurance tasks in line with CQC standards and regulations. We recognise that to work in a care and support setting the individual is most important in ensuring that a good service is provided. Therefore, we would like to hear from...

  • Enable Inclusive

    4 months ago

    Market Harborough, United Kingdom Siamo Group Full time

    **Team Leader - Autism/Learning Disability** **Market Harborough, LE16** **£24,999 - £26,665 Per Annum** We are currently recruiting a Team Leader to join our client who provide supported living and community support to adults. We are looking for a Team Leader to join a team of support workers to provide a package of care to support someone to live...

  • Team Leader

    2 weeks ago

    Market Harborough, Leicestershire, United Kingdom Oxendon House Care Home Full time

    Job Title: Team LeaderJob Summary:We are seeking a highly skilled and compassionate Team Leader to join our team at Oxendon House Care Home. As a Team Leader, you will be responsible for leading our care team to provide the highest standard of care to our residents. You will be responsible for promoting our residents' independence, dignity, and well-being,...

  • Team Leader

    2 weeks ago

    Market Harborough, Leicestershire, United Kingdom Oxendon House Care Home Full time

    Job Title: Team LeaderJob Summary:We are seeking a highly skilled and compassionate Team Leader to join our team at Oxendon House Care Home. As a Team Leader, you will be responsible for leading our care team to provide the highest standard of care to our residents. You will be responsible for promoting our residents' independence, dignity, and well-being,...

  • Care Team Leader

    1 month ago

    Market Harborough, United Kingdom CV-Library Full time

    Position Details: * Position: Care Team Leader * Location: Market Harborough, Leicestershire * Shifts: 7am-7pm * Hours per Week: 36-48 hours per week * Hourly Rate: £14.67 per hour plus incentives About the home A new opportunity has become available for a care team leader to join Xealthcare’s well respected clients residential...

  • Care Team Leader

    1 month ago

    Market Harborough, United Kingdom Xealthcare Recruitment Full time

    Position Details: * Position: Care Team Leader * Location: Market Harborough, Leicestershire * Shifts: 7am-7pm * Hours per Week: 36-48 hours per week * Hourly Rate: £14.67 per hour plus incentivesAbout the homeA new opportunity has become available for a care team leader to join Xealthcare’s well respected clients residential care home on a permanent,...

  • Care Team Leader

    1 month ago

    Market Harborough, Leicestershire, United Kingdom Care UK Full time

    Lead and Supervise Your ShiftAs a Care Team Leader at Care UK, you will be responsible for leading and supervising your shift, ensuring that the best care plans are created and delivered to our residents. You will work closely with families, healthcare professionals, and other stakeholders to achieve this goal.Case Management and LiaisonManage resident cases...

  • Care Team Leader

    1 month ago

    Market Harborough, Leicestershire, United Kingdom Care UK Full time

    Lead and Supervise Your ShiftAs a Care Team Leader at Care UK, you will be responsible for leading and supervising your shift, ensuring that the best care plans are created and delivered to our residents. You will work closely with families, healthcare professionals, and other stakeholders to achieve this goal.Case Management and LiaisonManage resident cases...

  • Maintenance Shift Leader

    5 months ago

    Market Drayton, United Kingdom Muller Group Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...

  • Team Leader

    3 weeks ago

    Market Harborough, Leicestershire, United Kingdom Oxendon House Care Home Full time

    Job Title: Team LeaderJob Summary:We are seeking a highly skilled and compassionate Team Leader to join our team at Oxendon House Care Home. As a Team Leader, you will be responsible for leading our care team to provide the highest standard of care to our residents. You will work closely with our management team to ensure that our residents receive the best...

  • Team Leader

    3 weeks ago

    Market Harborough, Leicestershire, United Kingdom Oxendon House Care Home Full time

    Job Title: Team LeaderJob Summary:We are seeking a highly skilled and compassionate Team Leader to join our team at Oxendon House Care Home. As a Team Leader, you will be responsible for leading our care team to provide the highest standard of care to our residents. You will work closely with our management team to ensure that our residents receive the best...

  • Shift Leader

    5 months ago

    Market Harborough, United Kingdom Dallas Holdings - Pret A Manger Full time

    Pret A Manger Shift LeaderFront of HouseTHE RIGHTPRET PEOPLESupport and coach the teamto ensure they reach their potential in both the shopandkitchenSupport the training pathways to ensuretraining happens on timeLead by example and behandson when requiredAssign duties amongstteam members to match individual productivity rates skillsets andcurrent...

  • Senior Care Assistant/Team Leader

    4 weeks ago

    Market Harborough, United Kingdom Essential Staffing Services Full time

    Care Home Job Description **Job Title:** Senior Care Assistant/Team Leader **Job Summary:** We are seeking a dedicated and experienced Senior Carer to provide high-quality care and support to residents during night shifts. **Responsibilities:** * Provide exceptional care and support to residents * Assist with daily living activities * Maintain a safe and...

  • Senior Care Assistant/Team Leader

    4 weeks ago

    Market Harborough, United Kingdom Essential Staffing Services Full time

    Care Home Job Description **Job Title:** Senior Care Assistant/Team Leader **Job Summary:** We are seeking a dedicated and experienced Senior Carer to provide high-quality care and support to residents during night shifts. **Responsibilities:** * Provide exceptional care and support to residents * Assist with daily living activities * Maintain a safe and...