Locum Agency Manager

4 weeks ago

Cardiff, United Kingdom NFU Mutual Full time

Locum Agency Manager


Extremely varied opportunity to lead different groups as a member of the Regional Leadership team
Chance to make a real impact in a number of areas and broaden your experience
Field based role with travel around the Wales region and an element of home working

About the role

The role of the Locum Agency Manager is centred around leading people and striving for high performing teams. You'll be developing people and training them to perform at their best and to the benefit of our customers. Recruiting and motivating team members you’ll enjoy autonomy and responsibility and be creative in your decision making. You’ll also be part of the Regional Leadership team.


You'll be available to support our agency partners when required to ensure that our customers receive a seamless service whenever challenges or opportunities arise. You'll have a lot of variety in your role as you work with different teams and offices. 


Our agencies in Wales vary in size from £5m - £15m gross written premium income and are all different, with self-employed leaders. This is a unique chance to continue to develop your leadership skills in what can often be a pressurized situation that requires you to think on your feet and show resilience, calm and creativity.


When not working in the field at an agency office you will have the option of home working. We offer flexibility around our business requirements to maintain a healthy home and work life balance. This role is focussed on our agency partners in Wales but there may be occasions when you become involved in supporting other locations.



This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”. Further information can be found in the .

About you

You'll be experienced in the insurance sector with a preference for NFUM product knowledge and licensing. You'll need to be prepared to work flexibly with frequent travel expected. We are looking for candidates with the following skills;



People leadership, management, coaching and development
Face to face sales and customer servicing experience 
Operational management skills
Resilience and exercising autonomy
Strong, creative decision maker used to working under pressure

You'll also be adaptable and ready for change and seeking the personal growth that this unique role can offer. You'll be highly motivated, organised and an effective relationship builder within a compliant/ regulated environment.



At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.


We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.


We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:



Salary to £45,000
Company Car Scheme
Annual bonus (up to 17.5% of salary)
Contributory pension scheme, up to 20%, including your 8% contribution
25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
A Family Friendly policy that helps you balance your work and family responsibilities
Access to savings at High Street brands, travel and supermarkets
£20 contribution to a monthly gym membership – subject to T&Cs
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
Employee Volunteering - volunteer in the community for one day each year
Unlimited access to Refer a Friend £500 bonus scheme
Life Assurance cover of 4 x salary
Employee discounts of 15% on a range of NFU Mutual insurance policies. 

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.


We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

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